Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Library missing most of my tracks

Library missing most of my tracks

 

Plan

Premium

Country

USA

Device

Pixel 3

Operating System

Android Pie

 

My Question or Issue

My library recently changed...  I have no more Songs list; my Artists list has only one artist; and my albums list has four albums.  I've tried nuking data, uninstalling/reinstalling, and have gone through all my settings.  I'm definitely online, and all my playlists do show up, and the songs within them play.

 

On the home screen, it lists artists I've recently listened to.  I tapped one, and it said there were no playable songs by that artist.  This is incorrect, as I have many of that artist's songs!  It suggested turning on "show unplayable songs" in Settings.  I did that, but it didn't change anything.  This has gone on for a while.  Help?

Reply
1 Reply

I believe since a recent upgrade my premium family library has completely changed. My library now only shows: Playlists, Artists (that I "follow", not downloaded), Albums. 

Songs aren't listed anymore. This is very frustrating. I've tried troubleshooting with the livechat on spotify and nothing helps. I've unintalled and re-installed the app etc and nothing has worked.

Also, my "liked songs" playlist which is supposed to show ALL of my music only shows 83 songs....and I have over 1000+.

If I download one song from an artist there is NO way to find it because songs and artists aren't listed (just Albums are listed.....and I didn't download the full album).

HELP! 

 

Suggested posts