Liked Songs not visible

[mathilde_679]

Since 1 week when I downloaded the new version my liked songs are not visible on the app but they are visible on my computer on the web. 

I know that there was the same issue in July for some people, but for me it's since 1 week and I can't solve it by myself. 

Thanks for your help 😊

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[Billy-J · Accepted solution]

Hey @mathilde_679, thanks for reaching out to the Community!

Could you try restarting your device? If that doesn't help, try a clean reinstall of the app following these steps.

If you're still having trouble, let me know what device this happens on, as well as the current software version. Also, attach a screenshot of what you’re seeing (on both devices if you can) and I’ll take a closer look  

Let me know how this goes!

[Raunk]

Liked songs are not visible on my android device. Spotify version-8.7.48.1062. my device- Redmi Note 7S

[Billy-J]

Hey @Raunk, 

Thanks for reaching out. I'm also sorry that this is happening to you. This is an Ongoing Issue that Spotify is investigating at the moment. More info here. I'd recommend adding your vote and following the steps under "Status Update".

Hopefully, this gets fixed soon!

Let me know if you need a hand with anything else.