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Link não abre no app do celular

Link não abre no app do celular

Qualquer link de playlist que recebo, não abre no app do celular. Abre o Spotify na página inicial, atualiza a página porém não vai para a playlist, já reinstalei o app. Limpei o cache e não deu certo, todas as outras contas da família funcionam, mas o meu não. Se removo o app do celular e click no link abre o Spotify certinho na playlist na página da web do celular.
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3 Replies

Hey,

 

Thanks for reaching out. We hope you don't mind us replying in English.

 

As a first step, please check with the playlist owner and make sure the playlist is not set to Private. More info on this here.

 

If that's not the case, let us know what happens when you paste the link directly into the app's search bar.

 

Keep us posted.

MihailYModerator
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Oi então, quando recebo o link pelo whatsapp Clico nele, vai para o app porém não sai da página inicial. Se apertar na lupa e colo o link diz para digitar o nome/termo correto. Se removo o app do celular, e Clico no link que recebi pelo whatsapp, abre no página da web direto. Já não sei o que fazer pq nunca consigo ver as playlist. 

Hey @Elenptm,

 

Thanks for your reply.

 

Have you checked the playlist's privacy settings? Can you ask a family member to create a new one as a test, set it to Public and send you the link? If it still doesn't work, you can share it here so we can check on our end.

 

Cheers,

MihailYModerator
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