Local Files not syncing to mobile app as of most recent update help

[muthaferker]

as of the most recent update to spotify, my local files from my computer will no longer sync to my mobile app and I'm unsure as to why, i tryed tapping the download button to try to resync everything but all that did was grey out all the local files that where already synced, any help would be greatly appreciated.

[Joe]

Hi. If the download button was already toggled on and you tapped it, it would have toggled it off so all songs would have been greyed out. Did you then toggle it on again? Was a message displayed at the top of the playlist when you toggled "download" back on?

[muthaferker]

No message was displayed but I know I'm doing it right, I'm on the same wifi as my local files, but all that happens when I toggle the download button is that my already synced songs are no longer synced, no changes to my local files

[Joe · Accepted solution]

Hmm you should probably take a look at your firewall settings but here's a complete list in case it's not that.

• Your PC and mobile must be connected to the same Network/SSID and spotify should be running on your PC.
• In your router settings, check that UPnP (Universal Plug and Play) is enabled.
• Make sure that Windows shows your network as private and not public.
• Set exceptions for spotify in any firewall or internet security programme. If you are unsure how to do this, temporarily disable them.
• Check that you haven't already hit the limit of 3,333 downloads per device or 9,999 downloads across all devices.
• If you are using a wifi network outside of your home, there is every chance that the protocols used by spotify for downloading are blocked.

If you still can't make it work, you can create a mobile hotspot on your mobile and connect your PC to this hotspot via wifi. Syncing the local files should then work.