Local Files problem

[Seb34]

Plan

premium

Country

 The Netherlands

Device

Samsung Galaxy A6

Operating System

Android

My Question or Issue

 So as of lately I have been starting to make use of the local files feature in spotify. I put the local files through my computer in my playlist, and then I download them in my phone so I can play them on my mobile device while offline.

This works and all, but I noticed a few days ago that some local songs being displayed grey, and I'm not able to put them in my queue. I can still play them, just not put them in my queue though. I was wondering if anyone on here knows the solution to this problem.

Thanks a lot!

[Guido]

Hey @Seb34.

Thanks for getting in touch!

Just to be on the safe side, try to reinstall the app on your mobile device and computer using these instructions. Then, use these instructions to move local files from your desktop computer to your mobile phone.

If it's still not working, check if your firewall is blocking Spotify.

Hope that does the trick 🙂 Let us know if you have further questions.

Have a nice day.