Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
50870 Views
66 replies
25 likes

50870 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
881511 Views
11 replies
51 likes
Android
Guide
Troubleshooting

881511 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
27282 Views
4 replies
0 likes

27282 Views
4 replies
0 likes

Music stop playing randomly

PlanPremiumCountry BelgiumDeviceOnePlus 5 running OxygenOS 5.1.4Operating SystemAndroid My Question or IssueSince few weeks from now, I have several issues with spotify android app on my phone. I'm listening an offline playlist (but the wifi is still...

Pouch63
Regular
Plan Premium Country Belgium Device OnePlus 5 running OxygenOS 5.1.4 Operating System Android My Question or Issue Since few weeks from now, I have several issues with ...
2018-08-22 11:39:43 AM
2018-09-27 11:51:34 AM
LOMP76
Newbie
3011 Views
8 replies
2 likes

3011 Views
8 replies
2 likes

Superuser Contribution Realice pago

Hice pago y no tengo cuenta sin comerciales y no se puede descargar

117917Macj
Newbie
Hice pago y no tengo cuenta sin comerciales y no se puede descargar
2018-08-23 4:18:48 AM
2018-09-27 11:16:22 AM
Belt01
Newbie
443 Views
2 replies
0 likes

443 Views
2 replies
0 likes

Unable to download certain podcasts

PlanPremiumCountry USDeviceSamsung Galaxy Operating SystemAndroid My Question or Issue For some reason I'm unable to download certain podcasts, Disgraceland and Welcome to the Magic Tavern to be specific. Other podcasts are downloading just fine, the...

SqwEEt
Casual Listener
Plan Premium Country US Device Samsung Galaxy Operating System Android My Question or Issue For some reason I'm unable to download certain podcasts, Disgraceland ...
2018-09-26 11:31:55 AM
2018-09-27 10:37:02 AM
SqwEEt
Casual Listener
1856 Views
1 replies
1 likes

1856 Views
1 replies
1 likes

Spotify Stops Working For No Reason

PlanPremiumCountry Turkey DeviceAsus Zenfone 2Operating SystemAndroid 5.0 My Question or Issue It was working all fine until a couple days ago. Now the app just stops working after maybe 10 seconds or a minute. It changes. Also when I launch the app ...

Kleeia
Regular
Plan Premium Country Turkey Device Asus Zenfone 2 Operating System Android 5.0 My Question or Issue It was working all fine until a couple days ago. Now t...
2018-09-26 12:07:12 AM
2018-09-27 9:52:29 AM
Kleeia
Regular
614 Views
3 replies
1 likes

614 Views
3 replies
1 likes

I can not fast forward - Android

PlanFamilyCountry GermanyDeviceSamsung Galaxy S7 EdgeOperating SystemAndroid 8.0.0 My Question or Issue When listening to music I can't fast forward or backward the song. When reinstalling the app it works for quite some time (~2 weeks) before it sto...

LordFrex
Casual Listener
Plan Family Country Germany Device Samsung Galaxy S7 Edge Operating System Android 8.0.0 My Question or Issue When listening to music I can't fast forward or backward t...
2018-09-21 8:03:59 AM
2018-09-27 9:44:34 AM
YahTehgz
Composer
758 Views
3 replies
0 likes

758 Views
3 replies
0 likes

New Downloads Everyday

PlanPremiumCountryGermany DeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or IssueEvery morning Spotify delete all Songs and download all songs again..... Fix Pls

KevinHomberg
Newbie
Plan Premium Country Germany Device Samsung Galaxy 8 Operating System Android Oreo My Question or Issue Every morning Spotify delete all Songs and download all songs aga...
2018-09-24 1:04:37 PM
2018-09-27 9:02:30 AM
YahTehgz
Composer
189 Views
1 replies
0 likes

189 Views
1 replies
0 likes

Superuser Contribution Bugged track covers on lsndscape

PlanPremiumCountryPolandDeviceSamsung Galaxy Note9Operating SystemAndroid OreoMy Question or IssueWhen we are using spotify in landscape, fast changing tracks cause problems with displaying covers.

krzych53
Casual Listener
Plan Premium Country Poland Device Samsung Galaxy Note9 Operating System Android Oreo My Question or Issue When we are using spotify in landscape, fast changing tracks cause problems wi...
2018-09-19 6:58:54 AM
2018-09-27 8:03:41 AM
krzych53
Casual Listener
386 Views
4 replies
0 likes

386 Views
4 replies
0 likes

Spotify Android Random Playback and Notification Bar Problems

Lately, whenever I pause my music, wait a while, and watch a video, my music will decide to resume playback again after pausing said video. I have the latest version of the app and Android. Also, my controller in my notification bar sometimes either ...

TylerLarson
Casual Listener
Lately, whenever I pause my music, wait a while, and watch a video, my music will decide to resume playback again after pausing said video. I have the latest version of the app and Android. Al...
2018-09-27 5:33:01 AM
2018-09-27 5:38:49 AM
TylerLarson
Casual Listener
321 Views
1 replies
1 likes

321 Views
1 replies
1 likes

Code 110

PlanPremiumCountry GuatemalaDevice(Samsung Operating SystemAndroid My Question or Issue i´m a premium member. I cant install Spotify on my Android phone. The error message is code 110

Chofoman
Newbie
Plan Premium Country Guatemala Device (Samsung Operating System Android My Question or Issue i´m a premium member. I cant install Spotify on my Android phone. The&n...
2018-09-20 4:24:29 AM
2018-09-27 3:44:12 AM
YahTehgz
Composer
391 Views
1 replies
0 likes
Error 110

391 Views
1 replies
0 likes

Search issues

PlanPremiumCountry CanadaDeviceSamsung s7 edgeOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I'm connected to my internet on my phone and I type this on my phone connected to internet but what ever I so to spotify I can ...

w_pv-zkdj3vzr
Newbie
Plan Premium Country Canada Device Samsung s7 edge Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I'm connected to my internet on my p...
2018-09-11 6:48:02 PM
2018-09-27 2:49:52 AM
SteveG700
Regular
329 Views
2 replies
0 likes

329 Views
2 replies
0 likes

Stuck Offline

I just got spotify premium over a month ago and have been having the same issue again and again. Spotify stops connecting online even if offline mode is turned off and the only way i can fix it is by uninstalling the app and installing it again which...

Busmanpwns
Newbie
I just got spotify premium over a month ago and have been having the same issue again and again. Spotify stops connecting online even if offline mode is turned off and the only way i can fix it is by...
2018-09-26 10:27:08 AM
2018-09-27 2:43:19 AM
SteveG700
Regular
691 Views
2 replies
0 likes

691 Views
2 replies
0 likes

Offline

Okay, so I've been having this issue for the past week or so. Everything will be working just fine, but if I go to search for a song/artist/whatever, it will say that I am offline. According to my settings, this is not the case. Others have suggested...

dzcs1i3zmn925p6
Casual Listener
Okay, so I've been having this issue for the past week or so. Everything will be working just fine, but if I go to search for a song/artist/whatever, it will say that I am offline. According to my se...
2018-09-12 7:57:32 PM
2018-09-27 2:35:28 AM
SteveG700
Regular
396 Views
4 replies
3 likes

396 Views
4 replies
3 likes

App pauses or closes while playing

None of the below information is required. However, the more you provide the easier it will be for us to try and help.Plan PremiumCountry ArgentinaDeviceMoto z2 playOperating SystemAndroid 8.0.0 My Question or IssueThe app closes while i'm listening ...

Flor85
Newbie
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Argentina Device Moto z2 play Operating System...
2018-09-17 6:09:35 PM
2018-09-26 8:08:27 PM
YahTehgz
Composer
448 Views
1 replies
2 likes
Moto z2play

448 Views
1 replies
2 likes

The Android app refuses to cooperate

PlanPremiumCountryPolandDeviceHuawei P9 Lite 2016Operating SystemAndroid My Question or IssueHi. My Spotify app has suddenly stopped working.In the beginning it just turned itself off after switching on and a time of 10/15 seconds, not showing any da...

brygadasfm
Newbie
Plan Premium Country Poland Device Huawei P9 Lite 2016 Operating System Android My Question or Issue Hi. My Spotify app has suddenly stopped working. In the beginning it just...
2018-09-15 11:43:02 PM
2018-09-26 8:03:51 PM
YahTehgz
Composer
297 Views
1 replies
0 likes

297 Views
1 replies
0 likes

Spotify app closes itself

PlanPremiumCountry NetherlandsDevice Samsung Galaxy 9Operating Android Oreo My Question or Issue Since a few weeks the app on my phone keeps closing itself. Somtimes it takes an hour, other times just three songs. I have restarted the device, reinsta...

Mj91
Newbie
Plan Premium Country Netherlands Device Samsung Galaxy 9 Operating Android Oreo My Question or Issue Since a few weeks the app on my phone keeps closing itsel...
2018-09-24 7:12:02 AM
2018-09-26 8:00:29 PM
YahTehgz
Composer
1450 Views
1 replies
0 likes

1450 Views
1 replies
0 likes

Spotify App Pausing and Freezing AGAIN!!!

PlanPremium FamilyCountry USADeviceSamsung S8Operating SystemAndriod Oreo My Question or Issue The Spotify App has been cutting off in the middle of songs. I had this same problem last year and another time several months before that. It was told tha...

DanCer79
Regular
Plan Premium Family Country USA Device Samsung S8 Operating System Andriod Oreo My Question or Issue The Spotify App has been cutting off in the middle of songs. I had th...
2018-09-26 7:57:56 PM
542 Views
0 replies
0 likes

542 Views
0 replies
0 likes

Do One Plus 3 Spotify App support share on Instagram Stories?

PlanFreeCountry SpainDeviceOne Plus 3Operating SystemAndroid My Question or Issue The option to share directly to the stories does not show up, therefor I can't, and yes, I have both apps & phone updated

LoneWolver
Casual Listener
Plan Free Country Spain Device One Plus 3 Operating System Android My Question or Issue The option to share directly to the stories does not show up, therefor I can't, an...
2018-09-26 7:30:04 PM
1104 Views
0 replies
0 likes
One plus 3 Instagram stories

1104 Views
0 replies
0 likes

Spotify doesn't reconnect to internet after signal drops

PlanPremiumCountryUSADeviceHTC Desire 550Operating SystemAndroid 7.0 My Question or Issue Basically, my internet isn't the greatest, so I sometimes get signal drops. The main issue arises when I go to a particular page(ie. Album page, artist page, se...

maliyana
Casual Listener
Plan Premium Country USA Device HTC Desire 550 Operating System Android 7.0 My Question or Issue Basically, my internet isn't the greatest, so I sometimes get signal drops. The...
2018-09-26 7:27:57 PM
645 Views
0 replies
4 likes

645 Views
0 replies
4 likes

Songs not showing up in library but are still saved

PlanPremiumCountry VietnamDeviceXiaomi Pocophone F1Operating SystemAndroid 8.1 My Question or IssueVirtually all my saved songs stopped showing up after I reinstalled the app following a device reset, although on the now playing page they still come ...

Quân_Vũ
Newbie
Plan Premium Country Vietnam Device Xiaomi Pocophone F1 Operating System Android 8.1 My Question or Issue Virtually all my saved songs stopped showing up after I reinstalled th...
2018-09-24 10:54:28 AM
2018-09-26 6:44:22 PM
YahTehgz
Composer
415 Views
1 replies
0 likes

415 Views
1 replies
0 likes

Spotify randomly starts playing

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry DeviceMoto Z2 playOperating System My Question or Issue The Spotify app won't close, and then will randomly ...

ElliePar
Newbie
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device Moto Z2 play Operating System &...
2018-09-25 1:48:20 PM
2018-09-26 6:36:57 PM
YahTehgz
Composer
261 Views
1 replies
0 likes

261 Views
1 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Android

Forum Posts