Local files unavailable

[greg_22_93]

I'm a premium member and have tried troubleshooting for hours now. Why in god's name can't I just download the playlists from my computer to my app on my phone when they are local files?

I've tried connecting both to the same wifi connection, I've tried reinstalling, I've tried removing SD card. Why is this so hard...

It should be so straight forward. 

From what I can gather from all the threads across the internet on this issue, this has been a major problem for a while now. Unbelievable it hasn't been permanently fixed.

[Peter__]

Can you see your phone under "Devices" in the desktop client?

[greg_22_93]

If I could see it under devices I wouldn't be posting here. 

Yes, I have followed the instructions on how to connect iPhone & Android: "Connect your device to the same Wifi as your computer. Then open Spotify's iPhone app or Android app to sync your music."

Nothing happens which is beyond frustrating.

[Peter__]

Does your computer have any firewalls running on it (including windows firewall)?

[greg_22_93]

Yeah, windows firewall.

Turn it off?

[Peter__ · Accepted solution]

Can you try temporarily disabling it and then see if Spotify can see your device?

[greg_22_93]

God bless you.

Edit: It astounds me that I can go through dozens of threads and spend hours doing the recommended procedure yet one person is able to give me such a simple step to fix it. 

[Peter__]

You are very welcome! Enjoy those tunes.

[SystemG]

Thank you, i was thinking so long about the same problem. And now : Its all the firewalls blame !!

[rolloveryp]

This didn't work for me