Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
67097 Views
68 replies
26 likes

67097 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28923 Views
5 replies
0 likes

28923 Views
5 replies
0 likes

Always downloading music

So like in my previous post http://community.spotify.com/t5/Help-Android/Always-downloading-music/m-p/837415#M30925 now it become even worse. Now music downloads everytime i unlock my screen every 10-30 mins (not all songs,but from 3 to 20) its nothi...

LTMendarynas7
Music Fan
So like in my previous post http://community.spotify.com/t5/Help-Android/Always-downloading-music/m-p/837415#M30925 now it become even worse. Now music downloads everytime i unlock my screen eve...
2014-10-24 1:13:43 PM
2014-11-01 8:29:29 AM
LTMendarynas7
Music Fan
1710 Views
5 replies
0 likes

1710 Views
5 replies
0 likes

Bug: Android version shows Playlist Folder which doesn't exist anymore - no way to delete it

All Playlist Folders are deleted and don't show in www interface and in stand-alone app. There's one Playlist Folder shown in android app (on any android phone where I login to Spotify) and cannot be deleted. Playlists created inside this Playlist Fo...

ytpl68
Newbie
All Playlist Folders are deleted and don't show in www interface and in stand-alone app. There's one Playlist Folder shown in android app (on any android phone where I login to Spotify) and cannot be...
2014-11-01 1:07:26 AM
2014-11-01 8:05:58 AM
Daniel
Community Legend
547 Views
1 replies
0 likes

547 Views
1 replies
0 likes

No Radio option on Spotify app for Android

I just recently switched from an iphone to the galaxy s5 and I immediately downloaded Spotify. The first thing I noticed is that when I went to start up the app for the first time, there was no option for Radio on my phone. I also pay every month for...

cordo22
Casual Listener
I just recently switched from an iphone to the galaxy s5 and I immediately downloaded Spotify. The first thing I noticed is that when I went to start up the app for the first time, there was no optio...
2014-10-31 3:10:43 PM
2014-10-31 5:16:10 PM
Daniel
Community Legend
845 Views
5 replies
0 likes

845 Views
5 replies
0 likes

"Unfortunately, Spotify has stopped."

All i get when i try to start Spotify is a black screen with the Spotify logo and three small grey bars in the top left hand corner. The message ""Unfortunately, Spotify has stopped." then comes up with a report or ok box. Nothing happens. I've tried...

BigKev57
Roadie
All i get when i try to start Spotify is a black screen with the Spotify logo and three small grey bars in the top left hand corner. The message ""Unfortunately, Spotify has stopped." then comes...
2014-10-31 3:47:37 PM
2014-10-31 4:33:32 PM
Daniel
Community Legend
1241 Views
1 replies
0 likes

1241 Views
1 replies
0 likes

Solved!! Downloaded Playlist doesnt play all songs in Offline mode - Just some

I have a Spotify Premium Account and downloaded my favorite playlists to my smartphone (Samsung S5) to listen to them offline (60 GB space on SD card, 50 GB free) to not cause any more costs. One playlist contains about 230 songs and they look like t...

HansOkuChui
Regular
I have a Spotify Premium Account and downloaded my favorite playlists to my smartphone (Samsung S5) to listen to them offline (60 GB space on SD card, 50 GB free) to not cause any more costs. One pla...
2014-10-23 4:59:53 PM
2014-10-31 9:49:18 AM
HansOkuChui
Regular
4487 Views
14 replies
1 likes
Android 4.4.2
offline playlist

4487 Views
14 replies
1 likes

Spotify keeps crashing on my Note 2

When I try to open spotify on my note 2 a message pops up saying it has quit working...WTF

radracing2323
Casual Listener
When I try to open spotify on my note 2 a message pops up saying it has quit working...WTF
2014-10-31 3:43:40 AM
2014-10-31 8:03:45 AM
Daniel
Community Legend
751 Views
3 replies
0 likes

751 Views
3 replies
0 likes

Android 5 lock screen controls.

This is more just a post to ensure the devs are aware... Currently, in Android L/5, notifications are displayed now instead of the lockscreen controls. This means that lockscreen controls aren't displayed for the Spotify app on Android L. The followi...

Liam
Community Legend
This is more just a post to ensure the devs are aware... Currently, in Android L/5, notifications are displayed now instead of the lockscreen controls. This means that lockscree...
2014-10-23 7:05:58 PM
2014-10-30 11:39:00 PM
Liam
Community Legend
2196 Views
1 replies
4 likes

2196 Views
1 replies
4 likes

Latest version Spotify Android keeps crashing!

Recently I've noticed that Spotify keeps crashing on Android, It doesn't matter if I'm in an online playlist or an offline synced one. It suddenly stops playing and I need to force it tio stop from my Android settings menu. I'm on Android 4.4.2 and S...

SinnerNL
Music Fan
Recently I've noticed that Spotify keeps crashing on Android, It doesn't matter if I'm in an online playlist or an offline synced one. It suddenly stops playing and I need to force it tio stop from...
2014-07-02 8:29:09 AM
2014-10-30 9:38:22 PM
bulawebs
Casual Listener
8154 Views
13 replies
5 likes

8154 Views
13 replies
5 likes

Respond to messages on mobile app?

Is it possible to respond to messages using the mobile app? I can respond when using my computer but see no option to reply on my mobile app. Any help would be much appreciated.

jmangel
Casual Listener
Is it possible to respond to messages using the mobile app? I can respond when using my computer but see no option to reply on my mobile app. Any help would be much appreciated.
2014-10-28 10:42:37 PM
2014-10-30 9:26:07 PM
jmangel
Casual Listener
7823 Views
5 replies
3 likes

7823 Views
5 replies
3 likes

Downloaded the update now I cant open the app

I just now downloaded version 1.6.0.952 and now I cant even open the app. Ivr tried reinstalling it and restsrting my phone but nothing is working.

user-removed
Visitor
I just now downloaded version 1.6.0.952 and now I cant even open the app. Ivr tried reinstalling it and restsrting my phone but nothing is working.
2014-10-25 1:41:06 AM
2014-10-30 8:41:48 PM
Eefjewentelteef
Newbie
1207 Views
4 replies
0 likes
cant open app
Crash
crashes
Update

1207 Views
4 replies
0 likes

Tablet android - Only Shuffle Play

I have a Woopad705 tablet, on tablet and pc I choose the song to play but for some reason on my tablet spotify just let me do it on shuffle play. Someone can help me?

IPuma
Newbie
I have a Woopad705 tablet, on tablet and pc I choose the song to play but for some reason on my tablet spotify just let me do it on shuffle play. Someone can help me?
2014-10-29 11:20:40 PM
2014-10-30 4:30:54 PM
Amarro
Community Legend
1386 Views
6 replies
0 likes

1386 Views
6 replies
0 likes

Please help me!!

1. Whenever I change the 'Surround Sound' in the Equalizer, the app becomes unresponsive then I have to force stop it in the App Manager. Then when I open it to play a song, there is no audio! 2. Whenever I browse for songs then tap on about 5 songs ...

Carlosloslos
Regular
1. Whenever I change the 'Surround Sound' in the Equalizer, the app becomes unresponsive then I have to force stop it in the App Manager. Then when I open it to play a song, there is no audio! 2. Wh...
2014-10-30 1:43:02 PM
2014-10-30 1:53:42 PM
Daniel
Community Legend
630 Views
3 replies
0 likes

630 Views
3 replies
0 likes

Solved!! Your Music PC to Sony Xperia M2.

I have some music I want to listen to every now and then on my M2 device, how do I copy "Albums" list from PC to the phone?

weavo
Regular
I have some music I want to listen to every now and then on my M2 device, how do I copy "Albums" list from PC to the phone?
2014-10-29 4:02:13 PM
2014-10-30 10:28:31 AM
weavo
Regular
1101 Views
2 replies
0 likes

1101 Views
2 replies
0 likes

Solved!! offline sync has stopped cuz of limited memory

I have trouble getting my offline list download. I got a new Xperia z1 compact by warranty after an accident and then suddenly all my offline lists were heading towards the internal 16gb memory instead of my external 64gb as before. So I could just g...

Mac2thaPac
Casual Listener
I have trouble getting my offline list download. I got a new Xperia z1 compact by warranty after an accident and then suddenly all my offline lists were heading towards the internal 16gb memory inste...
2014-10-29 10:44:53 AM
2014-10-29 11:27:48 PM
Daniel
Community Legend
943 Views
4 replies
0 likes

943 Views
4 replies
0 likes

how do I go back to free and get rid of premium

I no longer want to pay for Spotify

foxyro3822
Casual Listener
I no longer want to pay for Spotify
2014-10-29 10:09:09 PM
2014-10-29 11:19:29 PM
Daniel
Community Legend
1355 Views
3 replies
0 likes

1355 Views
3 replies
0 likes

Spotify App won't play some Albums

I got Spotify yesterday. Every song in my ist does play, except for some of Metallicas Albums. Those are Death Magnetic, Kill'em'All, Ride The Lightning, Master of Puppets, Load, Reload and St. Anger. From those, only a few songs are playing. Orion a...

rockshell
Newbie
I got Spotify yesterday. Every song in my ist does play, except for some of Metallicas Albums. Those are Death Magnetic, Kill'em'All, Ride The Lightning, Master of Puppets, Load, Reload ...
2014-10-29 7:56:45 PM
2014-10-29 11:14:22 PM
Daniel
Community Legend
967 Views
2 replies
0 likes

967 Views
2 replies
0 likes

SD Card Completely Useless After Clearing Data + Cache

After using the clear data and log off button to make some space on my sdcard, the application froze and crashed. After that the sd card wouldn't let me delete/write anything to it. Later i found out that it somehow got mounted as read-only so i moun...

RaawrItsTomi
Newbie
After using the clear data and log off button to make some space on my sdcard, the application froze and crashed. After that the sd card wouldn't let me delete/write anything to it. Later i found out...
2014-10-29 4:31:54 PM
2014-10-29 4:42:53 PM
Daniel
Community Legend
754 Views
1 replies
0 likes

754 Views
1 replies
0 likes

swapped phones

So i swapped my samsung galaxy s3 for a samsung galaxy s5. And when i want to acces my premium account it doesnt want to log me in and it just gives me a free account.

klemen25
Newbie
So i swapped my samsung galaxy s3 for a samsung galaxy s5. And when i want to acces my premium account it doesnt want to log me in and it just gives me a free account.
2014-10-29 3:57:25 PM
2014-10-29 4:13:49 PM
Daniel
Community Legend
1571 Views
1 replies
0 likes

1571 Views
1 replies
0 likes

no sd card

I recently got a new phone and I don't have an SD card and when I try and run spotify it says it can't because of this. I've reinstalled multiple times and even done a reset and it still doesn't work

bvaneenen
Newbie
I recently got a new phone and I don't have an SD card and when I try and run spotify it says it can't because of this. I've reinstalled multiple times and even done a reset and it still doesn't work
2014-10-28 12:57:34 AM
2014-10-29 11:15:45 AM
Daniel
Community Legend
1987 Views
3 replies
0 likes

1987 Views
3 replies
0 likes

Solved!! Unlimited

Hi, I have unlimited on my laptop and now using a tablet< i have adds. Why am I paying $6.99 month. Am I doing something wrong here?

julie2905
Casual Listener
Hi, I have unlimited on my laptop and now using a tablet< i have adds. Why am I paying $6.99 month. Am I doing something wrong here? &nb...
2014-10-29 6:58:55 AM
2014-10-29 11:14:55 AM
Daniel
Community Legend
1114 Views
3 replies
0 likes

1114 Views
3 replies
0 likes

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