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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Casual Listener
  • 42870 Views
  • 66 replies
  • 25 likes
  • 42870 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 878222 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 878222 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26429 Views
  • 4 replies
  • 0 likes
  • 26429 Views
  • 4 replies
  • 0 likes

about the sd card and internal memory.

I just git a LG G3 , 32gb internal memory. I want to buy a 32 gb sd card , but where will the offline tracks save to?

  • Casual Listener
  • I just git a LG G3 , 32gb internal memory. I want to buy a 32 gb sd card , but where will the offline tracks save to?
  • Daniel
  • Community Legend
  • 479 Views
  • 3 replies
  • 0 likes
  • 479 Views
  • 3 replies
  • 0 likes

Solved!! 4th generation Kindle Fire HD

Hi I am a premium subscriber. I have bought a new generation Kindle Fire HD for my daughter, and the spotify app is 'not compatible with [my] device'. I am extremely disappointed: it was compatible with the previous generation. Is this being looked a...

  • Casual Listener
  • Hi I am a premium subscriber. I have bought a new generation Kindle Fire HD for my daughter, and the spotify app is 'not compatible with [my] device'. I am extremely disappointed: it was compatible w...
  • KateME13
  • Casual Listener
  • 2077 Views
  • 6 replies
  • 0 likes
  • 2077 Views
  • 6 replies
  • 0 likes

Unfortunately spotify has stopped working

I have been paying for Spotify premium for a while. Recently, when I open spotify, it immediately tells me "Unfortunately spotify has stopped working". To get this to stop, I have to uninstall spotify, take out my battery, put my battery back in, tur...

  • Casual Listener
  • I have been paying for Spotify premium for a while. Recently, when I open spotify, it immediately tells me "Unfortunately spotify has stopped working".  To get this to stop, I have to uninstall...
  • Daniel
  • Community Legend
  • 2227 Views
  • 4 replies
  • 0 likes
  • 2227 Views
  • 4 replies
  • 0 likes

Android and PC using Spotify Connect. Connects as a device, no control

I'm having an issue with Spotify Connect being fully functional. My Android phone connects to PC and shows my playlists but doesn't allow me to control music either way. PC does not show up on mobile app. The PC does have a WIRED connection to the ro...

  • Newbie
  • I'm having an issue with Spotify Connect being fully functional. My Android phone connects to PC and shows my playlists but doesn't allow me to control music either way. PC does not show up on mobile...
  • Daniel
  • Community Legend
  • 3191 Views
  • 3 replies
  • 0 likes
  • 3191 Views
  • 3 replies
  • 0 likes

Spotify cannot be killed, constant network traffic

Android 4.4.2, LG G2, latest Spotify. According to Android System Info, Spotify is always running. If I kill it, it is immediately relaunched. At 10 AM, Spotify has caused network traffic worth 3 MB (My Data Manager). I can also see packets flowing t...

  • Regular
  • Android 4.4.2, LG G2, latest Spotify.  According to Android System Info, Spotify is always running.  If I kill it, it is immediately relaunched.  At 10 AM, Spotify has caused network t...
  • biterror
  • Regular
  • 754 Views
  • 6 replies
  • 0 likes
  • 754 Views
  • 6 replies
  • 0 likes

'waiting to download' upon every attempt. Despite reinstall and allsettings correct me thinks

The phone is a Sony Xperia Compact and. I am. A spotify. Premium . I believe I have tried most posted solutions, like reinstall few settings. Changes. Please help, need tunes when in bush. No problem on old faithful phone.

  • Newbie
  • The phone is a Sony Xperia Compact and. I am. A spotify. Premium . I believe I have tried most posted solutions, like reinstall few settings. Changes. Please help, need tunes when in bush. No problem...
  • Daniel
  • Community Legend
  • 3813 Views
  • 1 replies
  • 0 likes
  • 3813 Views
  • 1 replies
  • 0 likes

Ayuda Con Spotify Android

Todo iba bien. Pero el dia de hoy instale una rom personalizada en mi telefono e instale de nuevo Spotify pero al momento de abrir la aplicacion se cierra sola no dice nada de forzar cierre ni nada . Solo la incio y se cierra que puedo hacer .. (no p...

  • Newbie
  • Todo iba bien. Pero el dia de hoy instale una rom personalizada en mi telefono e instale de nuevo Spotify pero al momento de abrir la aplicacion se cierra sola no dice nada de forzar cierre ni nada ....
  • MichaelW
  • Community Legend
  • 277 Views
  • 1 replies
  • 0 likes
  • 277 Views
  • 1 replies
  • 0 likes

Offline syncing has stopped ... HELP

This has happened a few times before ..... any one with this? playlist doesn't sync OR wont DL on your SD card Description Offline syncing has stopped as there's no space left on this device Example: playlist doesn't sync What are the steps you took ...

  • Casual Listener
  • This has happened a few times before ..... any one with this?   playlist doesn't sync OR wont DL on your SD card     Description  Offline syncing has stopped as the...
  • Daniel
  • Community Legend
  • 326 Views
  • 1 replies
  • 0 likes
  • 326 Views
  • 1 replies
  • 0 likes

Choppy playback

Spotify problemsFor the last week or so, I've been having problems with the Spotify app on my Samsung Galaxy Ace GT-S5839I.The app starts fine but when the phone screen goes off into its standby mode, the music becomes really choppy. I've noticed tha...

  • Newbie
  • Spotify problems For the last week or so, I've been having problems with the Spotify app on my Samsung Galaxy Ace GT-S5839I. The app starts fine but when the phone screen goes off into its standb...
  • MichaelW
  • Community Legend
  • 2896 Views
  • 4 replies
  • 0 likes
  • 2896 Views
  • 4 replies
  • 0 likes

[Android] Tracks sync very slowly

Which device(s) are you using? LG G3 What version is your iOS? Android 4.4.2 What quality are you syncing? Extreme On which device(s) is syncing slow? LG G3 On which device(s) is syncing fast (or "regular" speed)? Desktop (W7) If your tracks are sync...

  • Music Fan
  • Which device(s) are you using? LG G3 What version is your iOS? Android 4.4.2 What quality are you syncing? Extreme On which device(s) is syncing slow? LG G3 On which device(s) is syncing fast...
  • 352 Views
  • 0 replies
  • 0 likes
  • 352 Views
  • 0 replies
  • 0 likes

Buttons Too Small

Hello, I am finding the three dots button that enable you to access extra info on a playlist far too small. I am constantly skipping to that track instead where I may want to be looking at the album the track is on, or maybe queueing a song up. Gets ...

  • Regular
  • Hello,   I am finding the three dots button that enable you to access extra info on a playlist far too small. I am constantly skipping to that track instead where I may want to be looking at...
  • Daniel
  • Community Legend
  • 730 Views
  • 1 replies
  • 2 likes
  • 730 Views
  • 1 replies
  • 2 likes

Downloading via cell with option off

Caused me to go over my limit because for some reason the app lost 30gb of music and began redownloaded it which seems to be a common occurrence with the appI would like a reimbursement that my cell service charged me for the glitch please

  • Visitor
  • Caused me to go over my limit because for some reason the app lost 30gb of music and began redownloaded it which seems to be a common occurrence with the app I would like a reimbursement that my...
  • Daniel
  • Community Legend
  • 420 Views
  • 2 replies
  • 0 likes
  • 420 Views
  • 2 replies
  • 0 likes

Solved!! Spotify hides when I click to artist in dell venue 8

I'm having a problem when I'm clicking in an artist name.....I'm using spotify in different devices, but I'm having this problem only in my tablet that is a Dell venue 8 As I could check, I'm not the only one Errors in dell venuue I tought that it wa...

  • Casual Listener
  • I'm having a problem when I'm clicking in an artist name.....I'm using spotify in different devices, but I'm having this problem only in my tablet that is a Dell venue 8 As I could check, I'm not t...
  • Onava
  • Casual Listener
  • 1217 Views
  • 2 replies
  • 0 likes
  • 8
    dell
    hides
    Spotify
    tablet
    venue
  • 1217 Views
  • 2 replies
  • 0 likes

Organize songs in the android app

This has probably been suggested before but I would love to be able to sort my songs in my playlists directly on my phone. It would also be great if I got the option to sort my songs in the checkmark playlist (my songs/tracks) just because I love add...

  • Roadie
  • This has probably been suggested before but I would love to be able to sort my songs in my playlists directly on my phone. It would also be great if I got the option to sort my songs in the checkma...
  • Daniel
  • Community Legend
  • 315 Views
  • 1 replies
  • 0 likes
  • 315 Views
  • 1 replies
  • 0 likes

Crashes when i open the app

Im using the samsung galaxy s4 Everytime i open spotify i receive a message saying 'Unfortunately, Spotify has stopped.' Ive reinstalled the app, restarted my device yet it still crashes. Any other suggestions or how to fix this problem? Thanks.

  • Newbie
  • Im using the samsung galaxy s4 Everytime i open spotify i receive a message saying 'Unfortunately, Spotify has stopped.' Ive reinstalled the app, restarted my device yet it still crashes. Any o...
  • Daniel
  • Community Legend
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes

songs were available offline now they're not

One day I'm loving spotify and the hundreds of songs I had downloaded offline. The next none of them will play offline anymore. Says that they're waiting to download. There's a hndful of songs that are still playing. Even the playlists that I'm follo...

  • Casual Listener
  • One day I'm loving spotify and the hundreds of songs I had downloaded offline. The next none of them will play offline anymore. Says that they're waiting to download. There's a hndful of songs that a...
  • Daniel
  • Community Legend
  • 396 Views
  • 3 replies
  • 0 likes
  • 396 Views
  • 3 replies
  • 0 likes

Solved!! spotify has stopped.

Hello everyone ! I have an issue since à week. Spotify crashes randomly on my phone with no apparent reason. My phone : Rooted Galaxy note 3I used foldermount to sync on my sd cardIt worked fine until Last week and now spotify Just crashes randomly. ...

  • Roadie
  • Hello everyone ! I have an issue since à week. Spotify crashes randomly on my phone with no apparent reason. My phone : Rooted Galaxy note 3 I used foldermount to sync on my sd card It work...
  • Daniel
  • Community Legend
  • 3340 Views
  • 50 replies
  • 0 likes
  • Crash
    SD-card
  • 3340 Views
  • 50 replies
  • 0 likes

Spotify No Longer Downloading Local Files To Playlists

Ok... I have no idea what happened to Spotify or what... but I used to able to download Local Files to playlists on my phone which is how I would listen to alot of my music since Spotify doesn't have all the music I listen to. Now recently, my phone/...

  • Regular
  • Ok... I have no idea what happened to Spotify or what... but I used to able to download Local Files to playlists on my phone which is how I would listen to alot of my music since Spotify doesn't have...
  • Daniel
  • Community Legend
  • 552 Views
  • 7 replies
  • 0 likes
  • 552 Views
  • 7 replies
  • 0 likes

Payment

My account was charged twice, and I don't know how to go about fixing this. Any suggestions?

  • Casual Listener
  • My account was charged twice, and I don't know how to go about fixing this. Any suggestions?
  • Daniel
  • Community Legend
  • 395 Views
  • 2 replies
  • 0 likes
  • 395 Views
  • 2 replies
  • 0 likes

Trying to pay for premium

So, I'm trying to upgrade but my old credit card info no longer is valid. Trying to update my credit card info has been impossible. Either broken links, or the link just resets the page and accomplishes nothing. Please help. This is seriously frustra...

  • Newbie
  • So, I'm trying to upgrade but my old credit card info no longer is valid. Trying to update my credit card info has been impossible. Either broken links, or the link just resets the page and accomplis...
  • MichaelW
  • Community Legend
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes