Local files

[devinj93]

Hey, so syncing the files isnt working at all anymore. Both my pc and my mobile (samsung Galaxy S6) were on the same network. I tried reinstalling the spotify app, still doesnt work. I also tried making a playlist with local files and sync it like that, as most said that fixes the problem.. but it didnt, the only message I get is: waiting on download. Any ideas?

[Bittencourt]

Hi @devinj93,

please try these steps:

On windows 8, go to the top right of your desktop, then go to settings, then down to "Change PC Settings".

Go down to "Network" then select the network that you are using on both of your devices.

Under "Find Devices and Content" switch that "ON".

Go to your playlist on your phone and download your songs.

Hope this helps!

[devinj93]

@bittencourt Hey thanks for the reply. After some searching I found the options in windows 10. I turned it on, but sadly without succes. Any other suggestions that might help?

[Daniel · Accepted solution]

Please read the support topic here for assistance setting up local file sync: Listen to local files

Make sure that you are on the same WiFi network and Windows & third party firewalls are configured to allow the Spotify connection through.

Another point to note is that sometimes if a track is stored locally & is also available to stream then when you sync to your device it will automatically use the Spotify streaming version but the data from your playlist. If for some reason the metadata such as track length differs this can cause conflict and break the track. In this instance you are best off removing the local file from your playlist on the desktop and adding the track from the Spotify server then re-sync. This should fix this issue.

[devinj93]

Okay, seems that firewall was the issue.. weird as it used to work a few months ago.

Thanks for the help!

[user-removed]

How did you solve it?