Log in with Facebook on Android phone not working

[Robin251]

Plan

Premium

Country

 Luxembourg

Device

Samsung SM-G900F 

Operating System

Android

My Question or Issue

 When trying to play music, the app told me that I am no connected to the internet. I have tried logging out and now I cannot log in again.

Usually I log in with Facebook. But it did not work. Also entering my facebook credentials in the Spotify log in.
Did not work
The message I get: 
"You are currently set to offline" - "Please go online to connect to Spotify"

Clicking constantly on "Connect" brings me to the screen 'Recover Your Account', where I have entered my mail address.
And it says "That doesnt match a Spotify account".

This is super annoying, please help immediately, otherwise I have to think of cancelling my subscription.

[HowardMarks · Accepted solution]

Can you still sign into Spotify using your email address?

A good idea is too enter the App Setting in your Phone Settings menu and delete spotifys and facebooks cache and data! Try doing that and signing in again or deleting both apps entirely and reinstalling! 

[Robin251]

Thank you !

That did the magic 

Really appreciated your help 

Sorry for being so impulsive 

Kind regards 

Robin

[HowardMarks]

no problem! id appreciate a like or a confirming this topic has been solved! 🙂

[Robin251]

Thank you for telling me. 
Sorry for not doing this earlier, I was not sure how this community works.

You have helped me a lot.

Thank you 🙂