Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Losing last playing track when closing and re-opening app after a while

Losing last playing track when closing and re-opening app after a while

Hi all. I'm a Premium user, using Spotify 1.4.0.631 on a Nexus 5 with Android 4.4.4. Here's the typical situation where I find the bug I wish to report:

 

- I download tracks to listen in offline mode

- I play offline music, then later I pause a track and possibly quit the app

- Later, I re-open Spotify and then...it says "track not available" (or something similar, I'm from Italy and the exact caption is "Questo brano non è disponibile"). Ultimately I lose my last playing position, which is VERY annoying!!

 

It seems to happen only with offline tracks. Please check it out, because it's truly bothering! Thanks! 😉

 

Screenshot_2014-09-18-13-01-04.png

Reply
3 Replies

Hi, Spotify can only remember track position online due to it being retained on the server. I agree, it is annoying when listening to offline tracks, but if it were built into the app to remember a position this could conflict with the online method. Maybe have a look in the ideas section and see if it's been suggest? If so, add some kudos. If not, crteate a new idea and we'll see if it's possible.


Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

Thanks Daniel for your reply. I really wonder where's the problem in saving a simple "timestamp" (or so) to local data for keeping track of offline playing position?? 😕

Agree, it does  seem like a simple thing to implement.

 

In fact I'veremembered a previous thread about this and it was confirmed as a known issue which should get rectified shortly. Have a read through this thread for more detail:

 

http://community.spotify.com/t5/Help-Android/Spotify-forgets-don-t-remember-last-played-song/td-p/85...


Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

Suggested posts