Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Lots of errors

Lots of errors

Hey everyone, I'm having a few issues with my premium subscription on Android. Spotify will create new Daily Mix playlists but the ones I listen to won't update. So when it gets to the "last" song on the list, it generally won't add more and if it does, it's the same 20-30 songs. It will glitch out before the song finishes and I have to completely exit out of the app and restart. If I try to skip to the next track it brings up "Unknown" and I also have to restart the app.

 

After clearing up any of those issues,  I can start playing tracks again however it will randomly pause.

 

I've tried a full data clear and uninstall/reinstall but that hasn't resolved it. Kind of annoying to pay for a premium subscription when the app keeps glitching out.

 

Would really appreciate some help

Reply
0 Replies

Suggested posts