Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Low storage and unsupported files

Low storage and unsupported files

Spotify is taking up way to much stoeage space on my phone. I have found a bunch of files have been saved to my phones internal storage but they are unsupported files and i have no clue what they are. If i delete them will it harm the app or remove anything i have on spotofy.
Reply
1 Reply

Hi @jennanash95!

 

Those files can be stored cache or downloaded songs for offline use. Only Spotify can read those files. If you want to clear all those data, you can go to Android Settings > Apps > Spotify > Clear Data. You can also go to Spotify > Settings > Scroll down > Press "Delete cache and saved data". You can do any of these. This will clear all data that Spotify stored on your phone. Hope this helps 🙂

Suggested posts