Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
59205 Views
68 replies
25 likes

59205 Views
68 replies
25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28229 Views
5 replies
0 likes

28229 Views
5 replies
0 likes

Spotify won't download music to SD card

So I recently got a new phone, the acer liquid Z330 with android version 5.1.1 on it. The spotify app is on version 4.2.0.739. When setting up my phone I first turned it on and installed some stuff without an SD card in it, including spotify. Later I...

bergzwerver
Regular
So I recently got a new phone, the acer liquid Z330 with android version 5.1.1 on it. The spotify app is on version 4.2.0.739. When setting up my phone I first turned it on and ...
2015-12-06 5:27:26 PM
2016-04-16 12:16:30 AM
rudieaparente
Casual Listener
975 Views
6 replies
0 likes

975 Views
6 replies
0 likes

Continually deleted offline content

Hi. Can I ask for support in resetting my offline content please.Every time I log in my downloaded content dissappears and has only started to happen in the last 2 weeks.Username is bacorr. 73ThanksBrian

Bacorr73
Newbie
Hi. Can I ask for support in resetting my offline content please. Every time I log in my downloaded content dissappears and has only started to happen in the last 2 weeks. Username is bacorr. 73 ...
2016-03-31 9:33:10 AM
2016-04-16 4:28:59 PM
jonasherdegen
Community Legend
349 Views
1 replies
0 likes

349 Views
1 replies
0 likes

Solved!! Downloading over 4g while wifi is active

Hello, I have Download using cellular set to off and had my wifi on my phone turned off for some reason. I reactivated my wifi on the phone, and Spotify started downloading tracks over what I thought was wifi. However, within a few minutes I burned t...

markrcosta
Casual Listener
Hello, I have Download using cellular set to off and had my wifi on my phone turned off for some reason. I reactivated my wifi on the phone, and Spotify started downloading tracks over what ...
2016-04-15 5:17:08 AM
2016-04-16 3:28:42 PM
markrcosta
Casual Listener
503 Views
2 replies
0 likes

503 Views
2 replies
0 likes

[STORY] Cover / Lockscreen REQUEST

Good evening ladies and gentlemen! I'm using Spotify Premium for a couple of years now and I'm very happy with it. But there is this one little thing that annoys me for some time now. Since an update your lockscreen changes to the album cover you are...

JPlay
Newbie
Good evening ladies and gentlemen! I'm using Spotify Premium for a couple of years now and I'm very happy with it. But there is this one little thing that annoys me for some time now.&n...
2016-04-16 3:37:03 AM
2016-04-16 9:51:50 AM
Daniel
Community Legend
387 Views
1 replies
1 likes

387 Views
1 replies
1 likes

facebook connect

Every time i try to connect with my facebook, it tells me I'm already connected to another account but i'v removed spotify for my facebook in the app and on my web browser but it still wont let me comnect.

willpalmer92
Newbie
Every time i try to connect with my facebook, it tells me I'm already connected to another account but i'v removed spotify for my facebook in the app and on my web browser but it still wont let me co...
2016-04-16 3:15:31 AM
2016-04-16 9:46:08 AM
Daniel
Community Legend
484 Views
1 replies
0 likes

484 Views
1 replies
0 likes

My saved "Your Music" tracks have disappeared on my Android phone

So I started using the save feature to add songs to your music, but a few days ago it just started coming up empty. I checked my spotify app on my computer and they're all still there, and songs that I've added from my phone since I lost the tracks a...

cjbiggs
Newbie
So I started using the save feature to add songs to your music, but a few days ago it just started coming up empty. I checked my spotify app on my computer and they're all still there, and songs that...
2014-09-01 11:55:34 PM
2016-04-16 1:33:26 AM
heltrskeltr
Newbie
6856 Views
11 replies
9 likes
Android
disappearing tracks
Mobile
music
phone
saved songs
your
Your Music

6856 Views
11 replies
9 likes

Cancellation

I want to cancel my subscription

user-removed
Visitor
I want to cancel my subscription
2016-04-15 10:38:36 PM
2016-04-16 1:18:12 AM
osornios
Spotify Star
560 Views
4 replies
0 likes

560 Views
4 replies
0 likes

Solved!! Music not saving to SD Card (Galaxy S5, latest version of Spotify)

Under App Info, Spotify says that it is storing downloaded songs on the SD card. Under "Storage", it tells me that my new SD card is still empty Also under storage, I can see that Spotify is actually downloading songs into the internal hard drive. I'...

vsthem
Casual Listener
Under App Info, Spotify says that it is storing downloaded songs on the SD card. Under "Storage", it tells me that my new SD card is still empty Also under storage, I can see that Spotify ...
2014-06-12 12:33:27 AM
2016-04-15 11:07:12 PM
dbr215
Newbie
25101 Views
16 replies
1 likes

25101 Views
16 replies
1 likes

Galaxy S7 edge storage issues

Hello,I received my new phone yesterday, one of the first things I did was install spotify. I have a sd card inserted and spotify also recognises the card.However, all the data still shows up on phone storage instead of sd card storage.See screenshot...

Kapitein187
Regular
Hello, I received my new phone yesterday, one of the first things I did was install spotify. I have a sd card inserted and spotify also recognises the card. However, all the data still shows up...
2016-03-12 9:45:40 AM
2016-04-15 10:50:31 PM
Daniel
Community Legend
2451 Views
3 replies
0 likes
6.0.1. Samsung S7

2451 Views
3 replies
0 likes

Bluetooth Headset Kinivo BTH240 can't skip/play/pause tracks on Android

Hi everyone I'm trying to use fully functional my bluetooth headset Kinivo BTH240. Volume responds, but i can't pause/play either skip tracks. I'm running version 5.1.0.849 on Android 4.4.4, my cellphone is a Huawey Y550, if anyone has any idea i wou...

secretsuniverse
Regular
Hi everyone I'm trying to use fully functional my bluetooth headset Kinivo BTH240. Volume responds, but i can't pause/play either skip tracks. I'm running version 5.1.0.849 on Android 4.4.4, my cellp...
2016-04-13 12:24:45 AM
2016-04-15 7:54:15 PM
secretsuniverse
Regular
758 Views
4 replies
0 likes

758 Views
4 replies
0 likes

I pay for premium but my Spotify will only play on shuffle.

I pay for premium but Spotify won't only play Shuffle. I have a Galaxy S7 and also had the same problem on my Galaxy S5. I have never been able to contact anybody with my issues.its so difficult to get help amd i pay $9.99 a month for what? For strai...

Szot11
Newbie
I pay for premium but Spotify won't only play Shuffle. I have a Galaxy S7 and also had the same problem on my Galaxy S5. I have never been able to contact anybody with my issues.its so difficult to g...
2016-04-15 6:21:51 PM
2016-04-15 6:58:33 PM
Daniel
Community Legend
316 Views
1 replies
0 likes

316 Views
1 replies
0 likes

Solved!! Reset to default settings...

Hi there! Is it possible tor reset the Android APP to its default settings?? []sRoger

rogertms3
Music Fan
Hi there! Is it possible tor reset the Android APP to its default settings?? []s Roger
2016-04-15 5:24:46 PM
2016-04-15 6:20:07 PM
Daniel
Community Legend
44546 Views
1 replies
2 likes

44546 Views
1 replies
2 likes

Waiting to download

I haven't been able to download anything to be available offline in a few weeks. Deleted cache uninstalled and reinstalled several times have 10gig free space HTC m9 up to date. If I switch from offline to online sometimes it will download one track ...

Scottrtownsend
Casual Listener
I haven't been able to download anything to be available offline in a few weeks. Deleted cache uninstalled and reinstalled several times have 10gig free space HTC m9 up to date. If I switch from offl...
2016-04-15 6:00:44 AM
2016-04-15 6:10:46 PM
quazu
Casual Listener
705 Views
6 replies
0 likes

705 Views
6 replies
0 likes

Solved!! Can't play music

I have a premium account and everything was working fine. Now everytime I hit the play button it immediately pauses. So I can't listen to the track. I've already unistalled it but the bug continues. What should I do?

luisskitter
Casual Listener
I have a premium account and everything was working fine. Now everytime I hit the play button it immediately pauses. So I can't listen to the track. I've already unistalled it but the bug continues. ...
2016-04-15 5:07:46 PM
2016-04-15 5:25:58 PM
luisskitter
Casual Listener
697 Views
2 replies
0 likes
bug report
can't play
music

697 Views
2 replies
0 likes

Control volume over Connect with Android Wear

Hey, Dont know if this should work or not, but its not.. Got a Moto 360 (2nd gen) that im controlling Spotify with, works great to play/pause/next and change volume when playing on phone.. but when playing over Spotify Connect (Marantz receiver) im u...

cyrre
Regular
Hey, Dont know if this should work or not, but its not.. Got a Moto 360 (2nd gen) that im controlling Spotify with, works great to play/pause/next and change volume when playing on ...
2016-04-15 11:41:30 AM
2016-04-15 5:19:49 PM
cyrre
Regular
896 Views
2 replies
0 likes
android wear
Connect
volume
wear

896 Views
2 replies
0 likes

Unbalanced sound

When i listening (online or offline) sound level is changing by itself. I changed quality options to high quality. But its still continue. What can i do?

Cgtysnsy
Casual Listener
When i listening (online or offline) sound level is changing by itself. I changed quality options to high quality. But its still continue. What can i do?
2016-04-08 3:51:08 PM
2016-04-15 5:05:43 PM
Daniel
Community Legend
1089 Views
3 replies
0 likes

1089 Views
3 replies
0 likes

Can't play playlist or even get into it

Won't play says im running out of space

tormia2
Newbie
Won't play says im running out of space
2016-04-15 2:58:30 PM
2016-04-15 5:00:04 PM
Daniel
Community Legend
227 Views
1 replies
0 likes

227 Views
1 replies
0 likes

Can someone help please

Is there a way when i use spotify to atream music can i have it auromaticky share what i play to facebook or so i have to do that manually for every song.

mortax10
Casual Listener
Is there a way when i use spotify to atream music can i have it auromaticky share what i play to facebook or so i have to do that manually for every song.
2016-04-15 8:23:28 AM
2016-04-15 9:19:39 AM
Daniel
Community Legend
240 Views
1 replies
0 likes

240 Views
1 replies
0 likes

Spotify Premium

Hi, I had spotify premium before but has expired. Im planning to renew it again but I'll be going to the UK soon. Will my premium still be working ? Im from the Philippines.Thank you

Elisha2217
Casual Listener
Hi, I had spotify premium before but has expired. Im planning to renew it again but I'll be going to the UK soon. Will my premium still be working ? Im from the Philippines. Thank you 🙂
2016-04-02 4:47:48 AM
2016-04-15 9:05:05 AM
Daniel
Community Legend
551 Views
5 replies
0 likes

551 Views
5 replies
0 likes

Crackling/static noice when in portrait mode on Nexus 9 tablet (possible bug)

Hi, Been using spotify on my android phone for years with no problem. Installed it on my nexus 9 (android 6.0.1) and got a really wierd bug. When im in portrait mode looking at a playlist all songs have a static / crackling sound every few seconds. T...

sodr
Newbie
Hi, Been using spotify on my android phone for years with no problem. Installed it on my nexus 9 (android 6.0.1) and got a really wierd bug. When im in portrait mode looking at a playlist al...
2016-01-31 1:05:13 AM
2016-04-15 5:46:05 AM
etherist
Casual Listener
568 Views
2 replies
2 likes

568 Views
2 replies
2 likes

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