Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
46658 Views
66 replies
25 likes

46658 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
879829 Views
11 replies
51 likes
Android
Guide
Troubleshooting

879829 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26849 Views
4 replies
0 likes

26849 Views
4 replies
0 likes

Music stocks over bluetooth

Hello, i have a problem with the bluetooth playback.The playback will stop after exact 10 minutes for half a second.Whether offline or streaming. I test it with different bluetooth receiver (Jabra, Ford etc.) and with different android devices (Samsu...

BernDasBrot
Casual Listener
Hello, i have a problem with the bluetooth playback. The playback will stop after exact 10 minutes for half a second. Whether offline or streaming. I test it with differ...
2016-03-31 9:39:55 AM
2016-04-05 5:24:18 PM
BernDasBrot
Casual Listener
431 Views
3 replies
0 likes

431 Views
3 replies
0 likes

Solved!! 5.1.1

Spotify. I recently purchased a devise that has android os 5.1.1 . When I go to the Google play store, the app there for Spotify says, "incompatible". ?? Is there a Spotify app for 5.1.1?? Advise, thanks, dw

dr5chrone
Casual Listener
Spotify. I recently purchased a devise that has android os 5.1.1 . When I go to the Google play store, the app there for Spotify says, "incompatible". ?? Is there a Spotify app for 5.1.1?? Advis...
2016-04-05 8:53:49 AM
2016-04-05 5:21:16 PM
dr5chrone
Casual Listener
6331 Views
4 replies
0 likes

6331 Views
4 replies
0 likes

Mon appli ne se lance plus

Bonjour, je suis abonnée Spotify prenium et depuis deux jours gros bug quand je veux lancer mon appli sur mon mobile ..ecran noir et rien ne se passe ca reste sur ecran noir avec message de mon tel " pas d 'espace de stockage trouvé. Elle fonctionnai...

martine1282
Casual Listener
Bonjour, je suis abonnée Spotify prenium et depuis deux jours gros bug quand je veux lancer mon appli sur mon mobile ..ecran noir et rien ne se passe ca reste sur ecran noir avec message de ...
2016-04-05 8:46:33 AM
2016-04-05 5:15:54 PM
Soundofus
Spotify Star
6955 Views
7 replies
0 likes

6955 Views
7 replies
0 likes

Solved!! Filter for dowloaded albums is gone

I have a samsung S6. I had previously been able to filter albums to show only downloaded albums by using the button on the upper right hand of the list. Yesterday, the filter disappeared and I now show only dowloaded albums. The button has disappeare...

Petrocelli
Music Fan
I have a samsung S6. I had previously been able to filter albums to show only downloaded albums by using the button on the upper right hand of the list. Yesterday, the filter disapp...
2016-04-05 3:01:23 PM
2016-04-05 3:32:29 PM
Daniel
Community Legend
657 Views
3 replies
0 likes

657 Views
3 replies
0 likes

Deleting a song from library across devices?!

Hi, I have a PC client and two phones. I also have same library of my music available offline for each device. When I try to delete some song from the library (remove the tick), for some strange and totally nerving reason it comes back to my library ...

artemonster
Casual Listener
Hi, I have a PC client and two phones. I also have same library of my music available offline for each device. When I try to delete some song from the library (remove the tick), for some str...
2016-04-05 2:32:54 PM
2016-04-05 2:35:26 PM
Daniel
Community Legend
288 Views
1 replies
0 likes

288 Views
1 replies
0 likes

Solved!! Stops plays after songs, errors

I have a Samsung Galaxy Note 5. I have a premium sub to Spotify. For a couple years now Spotify has been great, but past month when playing in my car, Spotify stops playing after every song until I unlock my phone again. Also saying cannot play track...

Goldfish0519
Casual Listener
I have a Samsung Galaxy Note 5. I have a premium sub to Spotify. For a couple years now Spotify has been great, but past month when playing in my car, Spotify stops playing after every song until I u...
2016-04-05 4:16:39 AM
2016-04-05 2:20:00 PM
Goldfish0519
Casual Listener
716 Views
3 replies
0 likes
Error message wont play android

716 Views
3 replies
0 likes

Problema Spotify - Movistar

Hace un mes podía usar Spotify a través del servicio de Datos de mi plan con Movistar, ahora no me funciona, aparece el mensaje "You are offline", sólo funciona con WiFi pero yo deseo usarlo con Datos. ¿Qué puedo hacer?.

sanoc87
Newbie
Hace un mes podía usar Spotify a través del servicio de Datos de mi plan con Movistar, ahora no me funciona, aparece el mensaje "You are offline", sólo funciona con WiFi pero yo deseo usarlo con Dato...
2016-04-05 4:07:47 AM
2016-04-05 6:40:30 AM
osornios
Spotify Star
795 Views
1 replies
0 likes

795 Views
1 replies
0 likes

All downloaded / offline Playlists Albums and Sons lost

Hello community, I lost again all my downloaded songs/playlists/albums, means they are still available in my library but the the "offline available" switch is reset. It now happened the second time within 2 weeks but didn't had this problem before. S...

maschinmike
Casual Listener
Hello community, I lost again all my downloaded songs/playlists/albums, means they are still available in my library but the the "offline available" switch is reset. It now happened the seco...
2016-03-22 5:30:59 PM
2016-04-05 2:50:20 AM
TwistnSmoke
Newbie
444 Views
2 replies
1 likes

444 Views
2 replies
1 likes

SD music to main android path.

Hi, new one here, have a cuestion, I downloaded some of my playlist in my old phone (Xperia Z3), have an 128Gb SD card and the music offline goes there, rigth now, I have a Galaxy S6 Edge, this phone doesn't have an SD card tray. So theres a way to c...

IngMarioChen
Casual Listener
Hi, new one here, have a cuestion, I downloaded some of my playlist in my old phone (Xperia Z3), have an 128Gb SD card and the music offline goes there, rigth now, I have a Galaxy S6 Edge, this phone...
2016-04-03 5:18:49 AM
2016-04-05 2:06:28 AM
IngMarioChen
Casual Listener
512 Views
2 replies
0 likes
Path
SD-card

512 Views
2 replies
0 likes

Solved!! Saving offline

I can't seem to switch between my data or WiFi downloads. Don't see the option in settings.

MrBizradley
Regular
I can't seem to switch between my data or WiFi downloads. Don't see the option in settings.
2016-04-04 7:26:26 PM
2016-04-04 11:31:09 PM
MrBizradley
Regular
482 Views
2 replies
0 likes

482 Views
2 replies
0 likes

Only certain tracks will sync from local files onto phone

At first I thought it was maybe because they were Taylor Swift songs and somehow she was blocking her songs on spotify even if I bought them through iTunes and tried to sync in spotify (which is what I did). But then I tried to sync a song my friend ...

1237674480
Casual Listener
At first I thought it was maybe because they were Taylor Swift songs and somehow she was blocking her songs on spotify even if I bought them through iTunes and tried to sync in spotify (which is what...
2016-04-03 11:17:45 PM
2016-04-04 10:51:30 PM
Daniel
Community Legend
909 Views
4 replies
0 likes

909 Views
4 replies
0 likes

Can't disconnect Last.fm from Spotify

Hello!I'm having some troubles with my Spotify on Android. I have deleted my profile from Last.fm which I had connected with my Spotify account. Now everytime when I either open the Spotify app or just restart my phone I get a notification from the S...

Sha_man
Newbie
Hello! I'm having some troubles with my Spotify on Android. I have deleted my profile from Last.fm which I had connected with my Spotify account. Now everytime when I either open the Spotify app o...
2016-04-04 7:40:04 PM
2016-04-04 10:45:58 PM
Daniel
Community Legend
1570 Views
1 replies
1 likes

1570 Views
1 replies
1 likes

[TV][Connect] Where is spotify app?

HiI'm from Argentina and I'm a philips 40pug6700/77 customer.In this page, say that spotify app should be available for my TV in my country. But there isn't.I can't find the app either pre installed on my tv or in android play store.My tv is up to da...

nenriquez
Casual Listener
Hi I'm from Argentina and I'm a philips 40pug6700/77 customer. In this page, say that spotify app should be available for my TV in my country. But there isn't. I can't find the app ...
2016-01-27 7:07:38 PM
2016-04-04 9:56:13 PM
nenriquez
Casual Listener
1969 Views
5 replies
1 likes
Android 5.1.1
Conect
Philips
Smart TV

1969 Views
5 replies
1 likes

Solved!! Can't control music and see the name with bluetooth car radio with my Huawei P7

I just can't skip or pause music nor see the now playing on the screen of my JVC bluetooth car stereo which worked totally fine until 1 week ago. Other music apps work just fine like it should. Maybe an update screwed it up? Also, do my offline playl...

mesut5555
Casual Listener
I just can't skip or pause music nor see the now playing on the screen of my JVC bluetooth car stereo which worked totally fine until 1 week ago. Other music apps work just fine like it should. Maybe...
2015-09-29 6:42:49 PM
2016-04-04 8:39:23 PM
rh8512
Casual Listener
50019 Views
11 replies
0 likes
car stereo Bluetooth huawei p7 control skip pause not working

50019 Views
11 replies
0 likes

Same playlist different number of songs

For some reason when I access my main playlist from my HTC Desire 610 it says I have 1,802 songs when on my laptop it says I have 1,795 songs. Is there any way to fix this?

thecatalyzt
Newbie
For some reason when I access my main playlist from my HTC Desire 610 it says I have 1,802 songs when on my laptop it says I have 1,795 songs. Is there any way to fix this?
2016-04-04 7:13:41 PM
259 Views
0 replies
0 likes

259 Views
0 replies
0 likes

Solved!! faniky plan

how can I combine five current separate accounts into one family plan?

tbone1200
Casual Listener
how can I combine five current separate accounts into one family plan?
2016-04-03 3:35:31 PM
2016-04-04 5:12:40 PM
osornios
Spotify Star
582 Views
3 replies
0 likes

582 Views
3 replies
0 likes

Solved!! Latest version of Spotify for Android?

Where can I find release notes for latest version of Spotify for Android?I went here but could not find the latest one. Latest one is 4.6 but here 3.x version is being notified.https://community.spotify.com/t5/Spotify-Community-Blog/Release-notes-Spo...

archz2
Roadie
Where can I find release notes for latest version of Spotify for Android? I went here but could not find the latest one. Latest one is 4.6 but here 3.x version is being notified. https://comm...
2016-04-03 5:28:50 PM
2016-04-04 5:00:20 PM
Daniel
Community Legend
1690 Views
3 replies
0 likes
Android 4.3
Android 5.0.2

1690 Views
3 replies
0 likes

unable to share on android

I am trying to share a song to a friend to their Spotify account but I am unable to send it. When I tap select recipient there is no drop down menu to select username. I type their username in and write a message but the send button isn't doing anyth...

luna_p
Newbie
I am trying to share a song to a friend to their Spotify account but I am unable to send it. When I tap select recipient there is no drop down menu to select username. I type their username in and wr...
2015-04-20 2:07:16 PM
2016-04-04 3:36:31 PM
Chris_D
Music Fan
1100 Views
2 replies
1 likes
direct message
Messaging
sharing

1100 Views
2 replies
1 likes

Solved!! Songs not playing?

I'm on an android device and I have Spotify premium. If I try to play a song, I get no audio but the seconds will tick down on the timer as if it was playing. If I press the pause button the timer goes back to zero. I've reinstalled the app and resta...

HisNameWasLayne
Casual Listener
I'm on an android device and I have Spotify premium. If I try to play a song, I get no audio but the seconds will tick down on the timer as if it was playing. If I press the pause button the timer go...
2016-04-04 2:03:46 PM
2016-04-04 2:51:23 PM
Daniel
Community Legend
625 Views
4 replies
0 likes

625 Views
4 replies
0 likes

Poblem transfer Offline Files to Note 4

I can't transfer offline files to my mobile.......

TracerTong
Newbie
I can't transfer offline files to my mobile.......
2016-04-02 10:03:23 PM
2016-04-04 1:41:32 PM
Daniel
Community Legend
232 Views
1 replies
0 likes

232 Views
1 replies
0 likes

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