Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Low volume Vs IOS

Low volume Vs IOS

Hi all, 

 

I have just purchased Powerboats 3 from a Dixon's in the airport, I used my iPad (2) during my flight for movies on Netflix (downloaded) and Spotify (premium, downloaded) which worked perfectly and I am pleased with the Beats Powerbeats 3. However when I got to my destination I used my android phone (Huawei P9) to listen to some music, instantly I noticed that the volume was much lower, even after turning it up to maximum volume and the maximum reccomened volume.

I connected a iPhone 7 and a iPhone 6S Plus when I arrived to my destination both of which including the iPad 2 had a much higher volume level (nearly double!) Compared to my android device. I have re-installed Spotify to my android, turned off audio normalisation as download all of my music as "Extreme Quality), personally I cannot see what I am doing wrong and only can put this down to either an android driver issue or a Spotify app issue. I would like some clarification on the persistent issue or at least some hints and tips from similar user who experience the same problem. I would prefer to keep my new headphone as they weren't cheap but I also don't want to move over to IOS for my main mobile phone! 

 

Any help in the matter would be appreciated. 

 

Many thanks, 

 

Jack

Reply
0 Replies

Suggested posts