Lyrics doesn't work in my account

[Jromancha]

 Plan

Premium

Country

Spain

Device

Xiaomi Mi A3

Operating System

Android one (Android 11)

My Question or Issue

Lyrics doesn't appear in when logged into my account, but when I use another account they do. I tried reinstalling and rebooting like 20 times in 4 months and it doesn't fix. I'm paying 10€ every month and this makes me so disappointed.

[Eni · Accepted solution]

Hey there @Jromancha, 

Thanks for reaching out about this here in the Community. 

First up, we'd recommend logging out and then logging back in two times in a row. It sounds a bit odd, but it forces a sync between the account and your device. 

In case this doesn't help, we suggest reaching out to our Support team through any of these channels, so they can take a look at your account and give you a hand with this.

Hope this is useful. If you need a hand with anything else, the Community is here for you.