Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Many problems with the app

Many problems with the app

Plan

Premium

Country

United States

Device

Samsung Note 8

Operating System

Oreo 8.0.0

 

My Question or Issue

Firstly, my biggest issue is that I can't use the search function to sort my playlist by artist, song, album, etc and have the songs that play after the search follow the parameters I specified. This problem only is present on my phone. I've never had an issue while using the desktop app.

 

Secondly, randomly when i open the app I can only play two songs before the UI breaks and freezes and requires me to restart the app.

 

Thirdly, in my playlist songs will be moved around and put out of order, specifically songs that i added the entire album to my playlist at once with the "Add Album to Playlist" button.  These songs are only out of order on my phone, but on my computer they are in the correct order even though its the same playlist and sorted the same way. 

 

Any help would be appreciated

Thank you

Reply
0 Replies

Suggested posts