Massive fail: Spotify with Premium on Dedicated Walkman.

[WilliamOffline]

I have a Sony Walkman for only one purpose.

I have basically only one app on it: Spotify (with a premium account).

I am now replacing spotify with old MP3s again for one single reason: You can't depend on Spotify.

And that is an impressive failure of Spotify. Premium, Dedicated walkman, and still being able to put a premium user in a position several times where he has no music and no option to fix either (like 10 miles up).

I had a few moments in half a year premium that I could not listen to music.

Once all music was invalidated abroad due to an update. With only thin WiFi the lesson learned was that I shouldn't allow spotify to update (so keep airplane modus on).

But then the 30 period expires and you find that out 10 miles high. Lesson learned: No matter if WiFi is switched on or off, Spotify will find ways to screw a premium user.

Also managing of music on a device remains awkward and cumbersome (you have to open list per device instead of just browsing through the lists).

Time to move forward: Google play music, MP3/Flac files and other thing that work....

.

See also: http://community.spotify.com/t5/Help-Android/And-it-s-gone/m-p/990749#M36818

[WilliamOffline]

Quitted 2 bad habits this week:

- Smoking.

- Spotify Premium.

[Carina]

As outlined in your other thread: I'd pay for the service in advance (for example 2-3 months or according to your time/travel schedule) to make sure your subscription isn't running out in the middle of nowhere.

[WilliamOffline]

Carina, payments have nothing to do with this issue.

Stopify has my credit card details and I can ensure you they know how to get their payments every month. Continuity on that part is guaranteed. What stopify does not guarantee nor is interested in is whether you can listen to what you pay for.

I think the root cause is that stopify works on the premise that they ear mark all their customers are potential criminals.

So to prevent that even one of those criminals might use songs in airplane mode while not continuing to pay for it, it is mandatory for all stopify users to report in to the stopify probabation service every thirty days.

It would be fair that if you cannot use off line music you are also not being charged. 

But that would require a leadership, integrity, customer focus....and other things stopify seems to lack.

First priority for stopify should be ensure premium customers have guaranteed access to their music wherever they are.

and not

Stopify is filling pockets by screwing over premium customers to then rub that in with standard helpdesk bull**bleep** responses.