Mini Cooper steering Music control does not work !?

[shriram2207]

Music controls on the steering wheel of my 2016 Cooper S does not work. Volumes controls are OK. But next and previous buttons when pressed gives message "Not Possible". The only way to go to next song is via radio seek buttons on the center console. This happens only while using spotify via Bluetooth. Mp3 Music on car hard-drive or from the phone storage can be controlled from steering wheel.

[user-removed]

has there been any progress in fixing this issue??! its a serious inconvenience. potentially a safety issue even!