[Mobile] Can't read lyrics of all the songs on Spotify

[nguyenalison13]

1.  

Plan

Free

Country

Vietnam

Device

Poco Phone F4

Operating System

Andrioid

My Question or Issue

I can't read any lyrics of the songs I play recently. I tried to uninstall the app and log in with different account but still didn't work. I still can read the lyrics on computer so I dont really understand whats the problem is...

[Dian]

Hey @nguyenalison13,

Thanks for posting in the Community.

Could you try creating a brand new account for testing purposes? Does someone near you have the Lyrics option? If so, could you ask them to login with their account on your device?

Keep us posted.

Cheers!

[nguyenalison13]

Yes. I still can read the lyrics on my computer. And my account on others
phone still works well for the lyrics feature. Maybe Spotify is blocking my
phone device 😥

[Lyubka]

Hey @nguyenalison13,

Thanks for getting back to us.

It sounds like you’re seeing one of a few changes we’ve made to Spotify recently.

We're always testing new things in order to improve the user experience and gather feedback on different features, so you might see something on the app your friend doesn’t, or get a brand-new feature for only a temporary period. The purpose of these tests is exactly to help us refine the app thanks to your input. You can learn more about that here. 

We appreciate you taking the time to share this with us and we'll make sure to pass the info onto the right team, as we always strive to provide excellent service for our users.

Hope this helps. If anything else comes up, the Community will be here for you 🙂