More than 80 percent of the songs does not play.

[spotadandy]

  Hello I am using Android on a Huawei 20 P Lite. 

I have downloaded the lastest version of Spotify. When I go to my Library, and select the playlists to download, I keep seeing a revolving circle, meaning it is still downloading. When I go, to say, a playlist of more than 80 hours of music, it plays five songs only. I have logged out, deleted teh app, reinstalled it, still only five songs play. I know some record companies decide to take songs down, or because of copywrite issues, they are no longer playable. But more than 70 percent of the playlist?! Seems a bit odd! Anyone else has this problem? Thanks! 

[Alex · Accepted solution]

Hi @spotadandy,

Thanks for reaching out in the Community about this.

Sorry to hear that you're having such an experience with the app.

We'd recommend running a clean reinstall of the app. Please follow the steps from this Spotify Guide exactly, as this will assure that all app data is cleared completely, before reinstalling.

Also, make sure that Battery optimization is not enabled for Spotify from the system app settings, as well as that the app is granted all permissions. These settings could be hindering the performance of the app.

Keep us posted on how you get on with this.

Cheers.

[spotadandy]

I have deleted Spotify, reinstalled it, switched my phone off and on and now it works! 

[Elena]

Hey @spotadandy!

Awesome to hear that the app works as expected now!

Let's... https://open.spotify.com/track/3fB25H0CWYiIsJ948ltpGk?si=b680b7fe37c44380