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Music Stops playing when Screen is turned off

Music Stops playing when Screen is turned off

Steps to reproduce:

1. Play music that is NOT available offline

2. Turn of screen by pressing the power button once

3. Continue to let it play eventually it will stop playing the song and it will not continue to play until you open your phone.

 

NOTE: Full bars of service and was never connected to bad a internet connection

Phone:

Samsung S6 edge

Android 6.0.1

Reply
1 Reply

Hey @michelg619 and welcome to our Community!

 

That's not cool. Try relaunching the app. If that doesn't help, turn your phone off for 30 seconds before turning it back on. Any better? 

 

Also, can you going to Settings > Battery > tap the three-dot icon at the top

> Battery optimisation > tap the drop-down arrow > All apps > Spotify > Don't optimize ?

Let us know how it goes.

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