Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hey,
since the Update on Android 8.0 the music becomes quieter when I unlock my Phone, minimize Spotify, get a message or start any application.
That's pretty annoying.
Is there any solution how to stop this?
I'm running Spotify on a oneplus three.
Sorry for my english. 😄
Regards
Vinc
Solved! Go to Solution.
Go to settings > sound & vibration > default notification ringtone > none
EDIT: Stopped working a little after I did it.
I also had this problem when first applying the android 8.0 update to my oneplus 3. What fixed it for me, was going to Settings, Apps, Application List, select Spotify, Permissions, I enabled all of the permissions and it fixed the issue for me. Hope this helps.
Did you get this fixed? I'm having the same problem and it's infuriating haha. I tried to allow permissions and it didn't help!
Hey, thanks for the reply. Unfortunately this doesn't work for me 😕 .
Sorry, doesn't work for me. But I think it might be a background process like Gmail...
I'm having the exact same problem with my OnePlus3.
Yep, same problem here. Permissions didn't change anything.
Go to Settings, Sounds and Vibrations, and turn off Vibrate on tap. So far this is working for me unlike the permissions.
I have the same problem with my Oneplus 3 but apperently it isn't Spotifys fault but Oneplus fault. It happens with every music playing app (e.g. Deezer, Soundcloud, YouTube, Instagram...).
It seems that only the oneplus 3/5 are affected. I hope oneplus releases a fix soon.
Go to settings > sound & vibration > default notification ringtone > none
@TextMurphy: thanks, it works 😄
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…