Music doesn't stop when I receive a call

[carlaprocacc]

Hi, I'm a premium user on an HTC 10 running Android Oreo.

For a while now, when I'm listening to music and I receive a call the music does not stop to let me hear my ringtone, it keeps playing, so I don't realize someone is calling unless I'm looking directly at my phone and see the call on the screen. 

i don't know what to do, I'm missing a lot of calls. 

[Guido]

Hey @carlaprocacc.

Thanks for getting in touch!

Have you tried to reinstall the app? In case you haven't you can do so with these instructions. If this doesn't help, please send over the following:

• Exact Android version
• Spotify version

Let us know what the result is. Looking forward to your reply.

Have a nice day.

[carlaprocacc]

Thanks! I'm gonna try this as soon as i get my wifi back and can download all my music again.