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Music stops playing randomly in the middle of a song from my library

Music stops playing randomly in the middle of a song from my library

Plan

Premium

Country

Canada

 

Device

Samsung Galaxy S22 Ultra

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

I pay for premium but dont use it due to music randomly stopping mid song

Reply
1 Reply

Hey @Nparenteau,

 

Thanks for sharing this with us! It's definitely not expected behaviour.


In case your device has ample storage space free and a stable internet connection, I'd first go ahead and clear the cached data of the app.
See if this changes anything and let us know 🙂

 

In case the issue persists, you can also perform one complete clean reinstall of the app as shown here.

 

Keep us posted on how things go!

VasilModerator
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