My account does not recognise PREMIUM

[carolinadiazpen]

I think it is because I have made a duplicate account through Facebook. Any advise???

[user-removed]

I am having the same issue.  I am Mac based and using an iphone.  Conveniently I'm still getting charged monthly for premium, but all my playlists are gone and I only have access to radio... any advise?  

[Peter__]

Hey! Welcome to the community 🙂

If you think you have created a duplicate account try following the steps outlined in this post and see if they can get you back into your original account.

If not, there is a link in that post to get in touch with the Spotify team directly.

Peter