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My account keeps switching to online. I set it to offline and then boom

My account keeps switching to online. I set it to offline and then boom

Avatar of
Not applicable
2023-06-21 08:11 AM
Keep setting to offline mode. All my songs are downloaded and then I find out it automatically switches to online and is using my data
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Avatar of MihailY
Moderator
Moderator
2023-06-22 08:48 AM

Hey,

 

Thanks for reaching out.

 

As a first step, can you please let us know the following:

  • Your device model, OS version, and Spotify version.
  • Have you tried any troubleshooting steps like reinstalling the app?
  • Does the issue persist when using a different account?

Keep us posted.

 

MihailYModerator
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