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My home screen has gone blank but all the other app funtions work.

My home screen has gone blank but all the other app funtions work.

Plan

Free

Country

United States

Device

Samsung Galaxy S8

Operating System

Android 8.0.0

 

My Question or Issue

 My home page has gone blank. Everything else works fine. I used to enjoy the daily mixes which have now disappeared along with my home screen (because that's where they're located). If someone is having a similar problem or knows how to solve this please let me know! 🙂

 

Screenshot_20181028-211809_Spotify.jpg
Reply
3 Replies

Hey,

welcome to the Spotify Community! I'm happy to assist you!

I'm sorry to hear you have problems using Spotify. Please make sure you have tried a clean reinstall. Yes, I know, that sounds annoying but often it solves such privoems. 

 

Feel free to contact me again if this does not fix it 🙂

Thank you for replying! I woke up this morning and before I read your reply I saw that my home page is working again! Do you think it will revert back to being blank in the future? Should I still do the reinstall?

Screenshot_20181029-204122_Spotify.jpg

Great to hear this 🙂

I'd recommend you to wait and see if it happens again, most likely then you don't have to the reinstall.

Feel free to reply if you get the problem again 🙂

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