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My spotify storage its gone

My spotify storage its gone

I want change the Internal Storage to SD Card, but the storage configuration are gone...

 

 

Sorry i'm brazillian, then the language of picture are Portuguese.. and sry for my bad english too... 

 

Also how can see Storage in portuguese : "Armazenamento" isn't here. 

Screenshot_20180130-141123.jpg
Reply
2 Replies

 
Could you let us know what device, operating system and Spotify version you're using? Also, is your SD configured as internal or external storage?
 

Let's try the following:

  1. Remove the SD card from your phone.
  2. Reinstall Spotify but don't open it yet.
  3. Place SD card back into your phone (preferably, after formatting)
  4. Open Spotify.
Let us know if this works for you.

I have the same problem, and I do what you say and it's not working, my phone is a Huawei y5ii; and that start happening today when I uploaded the app

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