Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
63741 Views
68 replies
26 likes

63741 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28673 Views
5 replies
0 likes

28673 Views
5 replies
0 likes

Spotify deleting downloaded music

Just purchased a new Galaxy S9+, and it appears Spotify keeps deleting any music I download to my SD card. This is the same exact SD card I had in my LG V20 and I never had this problem. I had deleted everything before loading the SD card into my S9+...

gloryatsea
Newbie
Just purchased a new Galaxy S9+, and it appears Spotify keeps deleting any music I download to my SD card. This is the same exact SD card I had in my LG V20 and I never had this problem. I had delete...
2018-04-12 11:23:13 PM
561 Views
0 replies
0 likes

561 Views
0 replies
0 likes

Solved!!Superuser Contribution Removed the ability to shuffle play all playlist in a folder?

In the new update for the Android app, it seems they removed the option to play all playlist in a folder, is that true? I used it all the time because I follow a lot of playlist and to be able to listen to them all in shuffle mode where fantastic... ...

Anden4444
Casual Listener
In the new update for the Android app, it seems they removed the option to play all playlist in a folder, is that true? I used it all the time because I follow a lot of playlist and to be able to lis...
2017-03-05 5:38:27 PM
2018-04-12 11:12:56 PM
daxl70
Casual Listener
42728 Views
283 replies
153 likes

42728 Views
283 replies
153 likes

Tu configuración actual está establecida en modo offline

No puedo iniciar sesión desde mi LG por estar en modo offline, me da la opción de conectarme pero no da resultado, este problema lo tengo ya desde hace un mes.

ninozka
Newbie
No puedo iniciar sesión desde mi LG por estar en modo offline, me da la opción de conectarme pero no da resultado, este problema lo tengo ya desde hace un mes.
2018-04-12 9:28:12 PM
2443 Views
0 replies
6 likes

2443 Views
0 replies
6 likes

Playlist name

After updating to a Premium Account I realized that every time I create a Playlist I have to add a name for it. I don't know If this ist really an issue with Premium or Just a new "Feature"... But I liked It better when the Name of the Playlist was J...

mr10001
Newbie
After updating to a Premium Account I realized that every time I create a Playlist I have to add a name for it. I don't know If this ist really an issue with Premium or Just a new "Feature"... But I ...
2018-04-12 8:40:06 PM
655 Views
0 replies
0 likes

655 Views
0 replies
0 likes

Superuser Contribution Have to log out everytime.

I'm pretty new to spotify. The app downloaded to my phone fine (Samsung s6), songs downloan np, but when I close the app, it just keeps running in the background unless I physically logout of it. Then I have to log in everytime I open the app..Huh? T...

Ponygirlv6
Newbie
I'm pretty new to spotify. The app downloaded to my phone fine (Samsung s6), songs downloan np, but when I close the app, it just keeps running in the background unless I physically logout of it. The...
2018-04-03 3:44:56 PM
2018-04-12 8:38:39 PM
SergioDavid
Roadie
351 Views
1 replies
0 likes

351 Views
1 replies
0 likes

Superuser Contribution Downloads

I can download my songs but a few days later i have to download it again. It happens not just one time. It's more than two times in a month.

Khiara_99
Newbie
I can download my songs but a few days later i have to download it again. It happens not just one time. It's more than two times in a month.
2018-04-03 10:10:53 AM
2018-04-12 8:36:34 PM
SergioDavid
Roadie
277 Views
1 replies
0 likes

277 Views
1 replies
0 likes

Superuser Contribution Sorry, something went wrong - Android

I get this message when I access Home or Radio. I've unistall this app. I've factory reset in my phone... Nothing worked.But, the rest works. Android 8.1

leonardobg7
Newbie
I get this message when I access Home or Radio. I've unistall this app. I've factory reset in my phone... Nothing worked. But, the rest works. Android 8.1
2018-04-03 7:20:32 AM
2018-04-12 8:34:50 PM
SergioDavid
Roadie
762 Views
1 replies
0 likes

762 Views
1 replies
0 likes

Songs play Randomly on S8

Hey! I have a problem since this morning. Spotify is just playing randomly songs. I already signed out all devices but its still doing this. I also changed my password and signed out all devices again. Does anyone else have this problem? Can you help...

Obi91
Casual Listener
Hey! I have a problem since this morning. Spotify is just playing randomly songs. I already signed out all devices but its still doing this. I also changed my password and signed out all dev...
2018-04-12 9:04:23 AM
2018-04-12 8:13:12 PM
mfcodonoso
Newbie
400 Views
2 replies
2 likes

400 Views
2 replies
2 likes

Mi pago no se refleja. Lo Page en Oxxo que puedo hacer?

Que puedo hacer si mi prado no se ve reflejado? :'c

Mariosegura
Newbie
Que puedo hacer si mi prado no se ve reflejado? :'c
2018-04-12 8:09:21 PM
460 Views
0 replies
0 likes

460 Views
0 replies
0 likes

Music changed and stop playing through my device.

I was listening to one of my usual playlists at work, when suddenly the song skips to this entirely different playlist I've never played before. What's worse is that this song in particular was a less-than-appropriate rap song that anyone could have ...

Miles_Prower
Newbie
I was listening to one of my usual playlists at work, when suddenly the song skips to this entirely different playlist I've never played before. What's worse is that this song in particular was a les...
2018-04-12 7:57:26 PM
225 Views
0 replies
0 likes

225 Views
0 replies
0 likes

Solved!!Superuser Contribution Spotify crashes when I turn of the screen

Hello everybody, since the last update Spotify seems to crash when I turn of the screen: The music stops approximately 30 seconds after I turn of the screen. Then, after I turn it back on the app restarts. This is independent from the screen lock. Wh...

7998857
Regular
Hello everybody, since the last update Spotify seems to crash when I turn of the screen: The music stops approximately 30 seconds after I turn of the screen. Then, after I turn it back on th...
2017-01-08 1:54:41 PM
2018-04-12 6:22:10 PM
GMelanie
Newbie
22753 Views
16 replies
2 likes

22753 Views
16 replies
2 likes

Solved!! Google Assistant / ok google still not working

On Android 7, Moto g5 plus, voice search on Google assistant opens Spotify but won't directly play anything. This seems to be a common problem that isn't being addressed by Spotify, when will it be fixed? Im a Spotify premium subscriber. It makes voi...

sliceofportion
Regular
On Android 7, Moto g5 plus, voice search on Google assistant opens Spotify but won't directly play anything. This seems to be a common problem that isn't being addressed by Spotify, when will it be f...
2017-09-15 10:41:59 AM
2018-04-12 6:12:21 PM
fedezari
Casual Listener
39500 Views
15 replies
1 likes

39500 Views
15 replies
1 likes

Application opens randomly on samsung s9

I am considering getting premium, but sometimes when I unlock my phone I am greeted by spotify. I didn't open it, but it is there. I use multiple bluetooth devices that I may connect randomly, one is a motorcycle headset and another is a smartwatch t...

Mattmanmcb
Newbie
I am considering getting premium, but sometimes when I unlock my phone I am greeted by spotify. I didn't open it, but it is there. I use multiple bluetooth devices that I may connect rand...
2018-04-12 5:27:03 PM
382 Views
0 replies
1 likes

382 Views
0 replies
1 likes

Storage space for 2800 songs playlist

Hello everyone !! I have a little question. If I subscribe to Spotify Premium, could you tell me approximately how much storage space in Mega Bytes can I use on my Android cell if I download my playlist of 2,800 songs for offline listening? many than...

jacdamours
Casual Listener
Hello everyone !! I have a little question. If I subscribe to Spotify Premium, could you tell me approximately how much storage space in Mega Bytes can I use on my Android cell if I download my playl...
2018-04-12 4:45:29 PM
552 Views
0 replies
0 likes

552 Views
0 replies
0 likes

Solved!! Premium online on Android, track order in a reeeally long playlist acting weird (shuffle off)

I am listening to an audiobook on my phone with Spotify premium. In a book the order of the tracks is important, especially when a book is large and cut into 500+ pieces. I may not have noticed it at once, but on my phone the order is acting weird - ...

murka
Newbie
I am listening to an audiobook on my phone with Spotify premium. In a book the order of the tracks is important, especially when a book is large and cut into 500+ pieces. I may not have noticed ...
2018-04-12 3:23:46 PM
2018-04-12 4:26:39 PM
hughbetcha86
Gig Goer
431 Views
1 replies
0 likes

431 Views
1 replies
0 likes

No puede elegir lugar de almacenamiento

Tengo un Huawei GW, y seleccioné como almacenamiento principal la memoria externa. Ahora, cuando descargo música en Spotify, no aparece la opción para elegir el lugar de almacenamiento. Debería suponer que va a almacenar lo descargado en la memoria e...

methereckless
Newbie
Tengo un Huawei GW, y seleccioné como almacenamiento principal la memoria externa. Ahora, cuando descargo música en Spotify, no aparece la opción para elegir el lugar de almacenamiento. Debería supon...
2018-04-12 3:38:59 PM
236 Views
0 replies
0 likes

236 Views
0 replies
0 likes

App is downloading even if download is set to off

As one can see in the images attached Spotify is still downloading data despite downloading via cellular being set to off. This was not happening before. Setting Spotify to offline mode every time that I change between WiFi and 4G doesn't seem like a...

Dav-mr
Newbie
As one can see in the images attached Spotify is still downloading data despite downloading via cellular being set to off. This was not happening before. Setting Spotify to offline mode every time th...
2018-04-12 3:04:52 PM
232 Views
0 replies
0 likes

232 Views
0 replies
0 likes

Solved!! How do I stop automatically downloading all saved songs onto phone

I dont have much memory on my phone to save all the songs I have on my desktop library. I want to be able to keep all the songs in the library on my desktop and limit which albums I download onto my phone, but whenever I open the app on my phone it a...

edwardwedrzycki
Newbie
I dont have much memory on my phone to save all the songs I have on my desktop library. I want to be able to keep all the songs in the library on my desktop and limit which albums I download onto my ...
2016-07-07 1:47:24 AM
2018-04-12 2:15:36 PM
kylu
Newbie
110716 Views
9 replies
1 likes

110716 Views
9 replies
1 likes

offline play queue

Hi, my android phone stopped allowing me to add tracks to my queue when offline a few days ago. It won't let me see the menu (the three dots next to a track) when offline at all anymore. I've never had this problem before. Could any of you guys help?

theplatypusking
Newbie
Hi, my android phone stopped allowing me to add tracks to my queue when offline a few days ago. It won't let me see the menu (the three dots next to a track) when offline at all anymore. I've ne...
2018-04-12 1:45:33 PM
288 Views
0 replies
0 likes

288 Views
0 replies
0 likes

REPORTING MOD VERSION STILL WORKING

I want to report a mod version of spotify still working.

Zalvo
Casual Listener
I want to report a mod version of spotify still working.
2018-04-12 10:27:25 AM
2018-04-12 10:28:33 AM
Zalvo
Casual Listener
338 Views
1 replies
0 likes

338 Views
1 replies
0 likes

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