Nao consigo mais escutar as musicas. Aparece a seguinte mensagem: esta musica nao está disponível

[Sophia]

Hey @haroldos_segund!

Thanks for getting in touch with the Spotify Community. Hope you don't mind if we reply in English. 

Can you let us know what device, operating system, and Spotify version you’re rocking? We'll check and see what we can suggest. 

If you prefer to get support in Portuguese, please reach out to Spotify Support. You can contact them via Twitter, Facebook or, email: 

• Contact form: https://support.spotify.com/contact-spotify-support/?contact
• Facebook: https://www.facebook.com/Spotifyajuda
• Twitter: https://twitter.com/spotifyajuda

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.

Let us know if you have any other questions. We'll be here for you 🙂

Sophia,

[renatocpbs]

Também não consigo mais ouvir minhas músicas. Aparece a mesma mensagem: "esta música não esta disponível "

Meu plano é o familiar e o meu celular é um galaxy S5 com o android atualizado.

Me ajudem !!!!!