Newsletter abbestellen

[MineRuffy]

Wenn ich meinen Newsletter abbestellen will funktioniert es nicht. Ich bekomme weiterhin news.

I cant unfollow my newsletter. Pls make it manuell!

Thx Janis

[rawcat]

Hi Janis,
hast du es in deinem Profil eingestellt?

Hier:
https://www.spotify.com/de/accounts/notifications/

[medako]

I am having the same issue, everyday I uncheck send notifications, and every day they show back up in my email...its very frustrating!

[rawcat]

That is interesting. 

Are they still unchecked in your account settings or do they recheck themselves every time?

[medako]

They will stay unchecked for the day but then the next morning they are checked again.  This just started about a week or 2 ago.

[Daniel]

I recommend you contact Spotify Support using the form here.

You will get an automated reply at first, however if you need to chase them just reply to the email as it does get monitored.

[medako]

Thank you very much for getting that to me.  I'm sure they can resolve the issue.