'No Internet connection' message whilst on wifi

[pinkie05js]

Hey, I'm on Spotify premium, running on galaxy s6. No problems at home over WiFi, or in car over network. When I got to work and hooked up to their WiFi I ran into problems 😞 the connection was strong and consistent. Spotify would let me see all my lists and browse, but as soon as I tried to play it just stayed at 0.00. Kept trying throughout the day, and managed to get a track to play - but the next one in my queue didn't work again. Any ideas please? Gutted as I really like Spotify, but if I can't use it at work it's useless. I know it can't be the work connection as it worked sporadically (other posts have mentioned firewalls and specific ip ranges - but it managed to play occasionally so not the case??)

[Daniel]

Well you've said it works in your home wifi and also on mobile data. Signs then point to your works connection. I too can't use Spotify at work, so slow! This is due to their QoS and the proxy routing and I suspect your company may be similar.