No Loop

[Ash_12]

1. None of the below information is required. However, the more you provide the easier it will be for us to try and help.

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

I think it's really stupid to take away the repeat and shuffle button on phones/tablets and have to have premium, while having a laptop, it's there and free. This gets to me. We should have to pay just to get repeats and shuffles. Please return the button, it's really irritating!

[Jeremy]

Hey there @Ash_12,

Thank you for your post and feedback here in the Community.

We can confirm that the shuffle is the only option for a free while using a mobile.

We're always testing things by adding or removing features to make Spotify better overall and we’re constantly aiming to improve our features. We’re sorry that this means you’re not able to use Spotify like you wish to do at the moment.

You can read more about how your feedback reaches Spotify here.

Once again - thanks for the feedback, we appreciate it. Let us know if we can help you with anything else. 

Take care!