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No aparece ningún icono. (Descarga, me gusta, botón de reproducción etc)

No aparece ningún icono. (Descarga, me gusta, botón de reproducción etc)

Al momento de ingresar a mi cuenta desaparecieron todos los iconos, como el botón de reproducción, descarga, me gusta, tres puntos, compartir etc.) en ningún dispositivo que ingrese mi cuenta aparecen los íconos.
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4 Replies

Hello! All good? Welcome to the Spotify community!

 

I'm sorry you're having this issue, I'll help you!

 

I recommend you do a clean reinstallation of Spotify - it's not the standard reinstallation we do, of uninstalling and installing again, it's cleaning the application cache. This link teaches you how to do this reinstallation step by step.

 

Keep me updated if you still have questions!

ribezazRising Star
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  1. Ya lo he hecho y aún así no funciona correctamente 😞

No funciona 

Hey @xio_,

 

Thanks for reaching out. Hope you don’t mind us responding in English, as this is the official language of the Community.


Could you please provide us the following:

  • Is this on all devices or only on specific one(s)?
  • When did this start happening?
  • Is this across the entire app or only in specific menus?
  • Screenshots or a video of the behaviour

With this information, we’d be happy to investigate.

Keep us posted.

JoanModerator
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