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No download button for podcasts

Solved!

No download button for podcasts

Plan

Free

Country

 Germany

Device

Samsung Galaxy S8

Operating System

Android Oreo

 

My Question or Issue

Hello,

for some time I can't download podcasts anymore although there ist this option in Spotify Free. I logged in with my girlfriends premium Account and it doesn't work either. I attached a screenshot of my screen where the download button is missing.

Can somebody help me with that?

Screenshot_20180627-083905_Spotify.jpg
Reply

Accepted Solutions
Marked as solution

 

Thanks for getting back to us!

 

In this case, I suggest reinstalling the Spotify app to see if it helps. Also, make sure you're logging in with the correct details, as you could be logging in to the wrong account.

 

Let us know how it goes.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

View solution in original post

5 Replies

Hey @1mf0-xg0_wzhf, welcome to the community!

 

Just to confirm, did you log in to your girlfriend's account using the same device to test this out?

 

Also, does your girlfriend have the download option when using the app on her own device?

 

Keep us posted.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

I had this problem on my Galaxy S5 and my S8 as well with both of the accounts. 

On my girlfriends device it works just fine.

 

Marked as solution

 

Thanks for getting back to us!

 

In this case, I suggest reinstalling the Spotify app to see if it helps. Also, make sure you're logging in with the correct details, as you could be logging in to the wrong account.

 

Let us know how it goes.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

It works! Thank you very much 🙂

You're welcome!

 

Feel free to open a new thread if anything elsecomes up.

 

All the best.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

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