'No internet connection available', 'You are offline' when on mobile network, Android

[gdjlksslsljldsj]

I can not use Spotify when I am on a mobile network on Android. It used to work for as long as rememeber (nearly 2 years). Spotify works when I switch to wireless network.

I tried uninstalling, cleaning cache with no success.

Android, LG G4, if that is needed.

Some general rant following.

I am *long* time spotify user (since it was invite ony) and I am a paying user sine before it was avaiblable in my country (using vpn hacks). I want to tell you that your great app is ruined by the constant interface changes, tweaks and optimizations. 

I would understand the changes if you were adding new functionlaity, but it seems you are only doing some sort of micro optimisations here and there, bringing nothing new, but just confusion to exisitng users.

[Joe]

Hi. Which country are you in and which service provider are you using?

[bigchill22-us]

I have had the same problem with my andorid phone multiple times, and most of the time it the phone itself. Either the signal strenght ist strong for your LTE or you may have used up all of your data. The problem should eventually solve itself though, opening the app and closing it a couple times usually does the trick for me. Hope this helps 🙂

[gdjlksslsljldsj]

Bulgaria, mobiltel (mtel.bg).

[Joe]

Ok, thanks. There have been lots of other complaints this weekend about spotify not working with MTel. Not sure where the problem lies - users who contacted MTel were told it was a Spotify issue so you may want to get in touch with @SpotifyCares on twitter or use the contact form here.