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No internet connection

No internet connection

Plan

Free

Country

India

 

Device

(onePlus 7T)

Operating System

Android v9.0 (Pie)

 

My Question or Issue

Even though my mobile data is working properly, Spotify doesn't work. 

I am not able to use Spotify since is says 'No internet connection'. Please help me solve this issue.

Reply
1 Reply

Hey @NikunjDhingra,

 

Thanks for reaching out about this here in the Community.

 

Would you mind performing a clean reinstall of your Spotify app? Check this Spotify Answer to find out how that works for your Android device. Deleting any remaining traces of your current Spotify setup and then installing the app from scratch might likely do the trick in this case. It'd also be great for you to double-check if there are any Android updates available.

 

Let us know how you get on. We'll look out for your reply and be here if we can help any further!

Mario Moderator
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