Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
62453 Views
68 replies
26 likes

62453 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28533 Views
5 replies
0 likes

28533 Views
5 replies
0 likes

Superuser Contribution Spotify Keeps Showing Forgotten Devices

PlanPremiumCountryUSDeviceAndroid (Google Pixel)Operating SystemAndroid My Question or Issue I have forgotten multiple devices (Alexas) and I have signed out everywhere multiple times on my Spotify account. Every time I want to chose my Alexas to pla...

mmeltke
Visitor
Plan Premium Country US Device Android (Google Pixel) Operating System Android My Question or Issue I have forgotten multiple devices (Alexas) and I have signed out everywher...
2020-05-28 9:48:07 PM
2020-06-02 12:01:14 PM
Elena
Moderator
1659 Views
1 replies
0 likes

1659 Views
1 replies
0 likes

Superuser Contribution Android tv Xiaomi mibox3 nota playing

PlanPremiumCountryChileDeviceXiaomi mibox3Operating SystemAndroid 8.0.0 My Question or IssueSince yesterday it's impossible to play music. Additionally, phone app is playing music in wrong devices

swimagainst
Newbie
Plan Premium Country Chile Device Xiaomi mibox3 Operating System Android 8.0.0 My Question or Issue Since yesterday it's impossible to play music. Additionally, phone app is pl...
2020-05-30 4:37:40 PM
2020-06-01 1:40:28 PM
Elena
Moderator
563 Views
1 replies
1 likes
Mibox3 playing

563 Views
1 replies
1 likes

Superuser Contribution Spotify sound has suddenly stopped working on my Android devices.

Recently Spotify has stopped playing sound across multiple of my Android devices. It still works on my IPHONE. I have tried clearing caches, reinstalling the app but without success. This is not specific to one device so I can only think there has be...

ageustyn
Visitor
Recently Spotify has stopped playing sound across multiple of my Android devices. It still works on my IPHONE. I have tried clearing caches, reinstalling the app but without success. This is not spec...
2020-05-30 8:23:39 PM
2020-06-01 11:40:52 AM
Elena
Moderator
403 Views
1 replies
1 likes

403 Views
1 replies
1 likes

Album art not showing on lock screen

PlanPremiumCountryHungaryDeviceSamsung Galaxy s10eOperating SystemAndroid 10 I cleared data and cache, also reinstalled Spotify and restarted the phone. The album art only shows on the first album I play after clearing cache.

fid2
Visitor
Plan Premium Country Hungary Device Samsung Galaxy s10e Operating System Android 10 I cleared data and cache, also reinstalled Spotify and restarted the phone. The album art only show...
2020-06-01 11:16:32 AM
750 Views
0 replies
1 likes

750 Views
0 replies
1 likes

Superuser Contribution Some videos have gifs

PlanPremiumCountryTurkeyDeviceSamsung Galaxy s10eOperating SystemAndroid My Question or IssueI know some songs have a gif that is playing instead of the album cover. Some of my friends have but i dont. I have the latest version.

utkush420
Visitor
Plan Premium Country Turkey Device Samsung Galaxy s10e Operating System Android My Question or Issue I know some songs have a gif that is playing instead of the album cover. Some of ...
2020-05-31 8:29:25 PM
2020-06-01 9:55:48 AM
Mario
Spotify Legend
1740 Views
1 replies
0 likes
Gif video

1740 Views
1 replies
0 likes

Superuser Contribution spotify crashes when you click the 3 dots to add to playlist, share ,view artist. etc

PlanPremiumCountryFrance / Japan DeviceUmidigi A5 Pro Operating SystemAndroid version 9 My Question or Issuespotify crashes when you click the 3 dots to add to playlist, share ,view artist. etc

Dkun
Visitor
Plan Premium Country France / Japan Device Umidigi A5 Pro Operating System Android version 9 My Question or Issue spotify crashes when you click the 3 dots ...
2020-05-29 7:03:08 AM
2020-06-01 8:33:20 AM
Ivan
Spotify Legend
312 Views
1 replies
0 likes

312 Views
1 replies
0 likes

[Android][Your Library] An Idea to fix an issue from 2014-20**

No matter how many phones i buy, apps i uninstall and reinstall, new accounts to be made. The End product is still the same,A slow app that has many many many feeds on being slow. I EVERYTHING downloaded, and it takes roughly 7-10 minues of LOADING o...

ENMCKIE
Regular
No matter how many phones i buy, apps i uninstall and reinstall, new accounts to be made. The End product is still the same, A slow app that has many many many feeds on being slow. I EVERYT...
2020-06-01 1:32:00 AM
381 Views
0 replies
0 likes
Android
Your Library

381 Views
0 replies
0 likes

Superuser Contribution Songs cut randomly for a second or two

PlanPremiumCountryCanada My Question or IssueIt started a few days ago I believe but got worse. Every now and then the songs cut for a second or two. Sometimes it is every 3-6 seconds, sometimes it is once a song. It sometimes happen durring a song t...

DexterLittle91
Casual Listener
Plan Premium Country Canada My Question or Issue It started a few days ago I believe but got worse. Every now and then the songs cut for a second or two. Sometimes it is every 3-6 second...
2020-05-24 7:11:37 AM
2020-06-01 1:22:27 AM
DexterLittle91
Casual Listener
545 Views
3 replies
0 likes
Premium

545 Views
3 replies
0 likes

Sony Android TV does not show lyrics animore

Plan PremiumCountry DeviceMany, One Sony Android TVOperating SystemAndroid My Question or IssueLyrics had show for months, not anymore

re_pgc
Casual Listener
Plan Premium Country Device Many, One Sony Android TV Operating System Android My Question or Issue Lyrics had show for months, not anymore
2020-06-01 1:01:48 AM
636 Views
0 replies
0 likes
Lyrics Sony android tv

636 Views
0 replies
0 likes

Solved!! Problemas com a área de informações

PlanoPremium PaísBrasilDispositivoRedmi note 8 proSistema operacionalAndroid 9 Minha pergunta ou problemaQuando aperto nos três pontinhos de qualquer lugar no aplicativo, seja de uma música ou playlist, o aplicativo trava e não faz mais nada. Então é...

JoseQueiroz
Casual Listener
Plano Premium País Brasil Dispositivo Redmi note 8 pro Sistema operacional Android 9 Minha pergunta ou problema Quando aperto nos três pontinhos de qualquer lugar no ap...
2019-10-31 5:23:38 PM
2020-05-31 6:50:35 PM
user-removed
Not applicable
3759 Views
16 replies
22 likes

3759 Views
16 replies
22 likes

Superuser Contribution Unknown Device can't be logged out

This is the 3rd time i have to change my password and sign out everywhere.there are 2 unknown people in my family premium account and i've successfully kick them out, however the sign out everywhere doesn't log out an unknown device can anyone help m...

WhatsApp Image 2020-05-29 at 15.00.30.jpeg

Raptorfox
Visitor
This is the 3rd time i have to change my password and sign out everywhere. there are 2 unknown people in my family premium account and i've successfully kick them out, however the sign out everywher...
2020-05-29 10:44:48 AM
2020-05-31 4:41:51 PM
Elena
Moderator
408 Views
1 replies
0 likes

408 Views
1 replies
0 likes

Waze (and Android Auto / Maps) connections intermittent

PlanPremiumCountryThailand (also Europe)DeviceAndroid car head unit Generic Operating SystemAndroid 7.1Just purchased an android head unit as I love how spotify and Waze (or Android Auto) integrates using my phone as a GPS.. Android unit appears to w...

SeftonH
Regular
Plan Premium Country Thailand (also Europe) Device Android car head unit Generic Operating System Android 7.1 Just purchased an android head unit as I love how spotify and Waze (or An...
2020-05-31 12:46:35 PM
778 Views
0 replies
0 likes

778 Views
0 replies
0 likes

Last.fm no longer scrobbling?

PlanPremiumCountryUSA DeviceLaptop/Pixel 4Operating SystemAndroid 10/Windows 10 My Question or IssueNoticed after updating yesterday my last.fm account is no longer scrobbling. Losing this feature would devastate me as I have almost 15 years of data....

forestlessness
Newbie
Plan Premium Country USA Device Laptop/Pixel 4 Operating System Android 10/Windows 10 My Question or Issue Noticed after updating yesterday my last.fm account is no longer sc...
2020-05-27 1:46:53 AM
2020-05-31 12:43:27 PM
SchwaSchlü
Casual Listener
572 Views
2 replies
3 likes

572 Views
2 replies
3 likes

Superuser Contribution See more button is unresponsive so I cannot see individual songs in an album

Spoiler (Highlight to read) PlanFreeCountryUnited StatesDeviceMotorola G5+Operating SystemAndriod 8.1.0 My Question or IssueI have been trying to contact someone or make a post about a problem for 2 weeks but nobody has helped me. Spotify's poor cust...

ineedhelp11
Regular
Plan Free Country United States Device Motorola G5+ Operating System Andriod 8.1.0 My Question or Issue I have been trying to contact someone or make a post about a problem f...
2020-05-29 7:52:18 PM
2020-05-31 11:36:49 AM
Elena
Moderator
1731 Views
1 replies
3 likes
Samsung

1731 Views
1 replies
3 likes

Superuser Contribution No Sound in Android TV

PlanPremiumCountry DeviceMi TV Operating SystemAndroid 9 hi, my mi tv is connected to an AV receiver via S / PDIF (LWL), since a few days Spotify Sound has been playing more and not being able to control properly. uninstall TV Reboot and back on TV s...

jwinkler1967
Casual Listener
Plan Premium Country Device Mi TV Operating System Android 9 hi, my mi tv is connected to an AV receiver via S / PDIF (LWL), since a few days Spotify Sound has been playi...
2020-05-31 7:19:45 AM
2020-05-31 10:40:39 AM
Elena
Moderator
842 Views
1 replies
0 likes
No Sound on Android TV

842 Views
1 replies
0 likes

Fire HD 8 for Kids - Spotify music randomly stops playing

I have a Fire HD 8 for Kids and I downloaded Spotify to play lullabies overnight. Recently it has been stopping at random tracks, and when I open the Spotify app, I can see the play button. *Power saving mode has been turned off already, and all of t...

rheggy_uy
Casual Listener
I have a Fire HD 8 for Kids and I downloaded Spotify to play lullabies overnight. Recently it has been stopping at random tracks, and when I open the Spotify app, I can see the play button. ...
2020-04-17 4:47:17 PM
2020-05-31 7:11:56 AM
rheggy_uy
Casual Listener
1995 Views
4 replies
1 likes
Android
Fire hd 8
Spotify music
spotify stops playing
Troubleshooting

1995 Views
4 replies
1 likes

Solved!! Fire tv

All of a sudden my spotify isnt playing in my fire tv. Sometimes it plays but no music comes out others it doesnt even play. It worked fine yesterday.

Fmslouie
Regular
All of a sudden my spotify isnt playing in my fire tv. Sometimes it plays but no music comes out others it doesnt even play. It worked fine yesterday.
2020-05-30 3:25:26 PM
2020-05-31 6:23:37 AM
Billy-J
Spotify Star
1281 Views
10 replies
1 likes

1281 Views
10 replies
1 likes

Superuser Contribution What is the wake word for the voice control feature?

What is the wake word for voice control? The legal notice mentions a wake word, but I can't find any information about it. It would seem silly to implement a voice control feature that requires a long press on the screen to activate. I am hoping to s...

binksma
Newbie
What is the wake word for voice control? The legal notice mentions a wake word, but I can't find any information about it. It would seem silly to implement a voice control feature that requires a lon...
2018-11-10 4:44:36 PM
2020-05-31 4:43:10 AM
Galarkin-us
Visitor
3426 Views
4 replies
5 likes

3426 Views
4 replies
5 likes

Nvidia Shield Spotify App - Hanging

Hi Guys, Having a peculiar issue with the spotify android app on my nvidia shield Brief description of the issue: Spotify app seemingly "hanging" when accessing the network Steps to reproduce the issue:Stream Music (Any Playlist)After playing a seemi...

Assailant
Casual Listener
Hi Guys, Having a peculiar issue with the spotify android app on my nvidia shield Brief description of the issue: Spotify app seemingly "hanging" when accessing the network &nbsp...
2017-01-06 4:39:20 PM
2020-05-30 8:17:27 PM
EricBuist
Regular
2395 Views
2 replies
0 likes
Android TV
hanging
Spotify

2395 Views
2 replies
0 likes

Superuser Contribution Bluetooth car controls stopped working [Kenwood]

PlanPremiumCountryDenmarkDeviceOnePlus 6TOperating SystemAndroid 9.0.0 My Question or IssueAfter the recent updates i have issues skipping songs, play/pause ect. using my cars headunit, which is a Kenwood DDX4017BT.Sometimes after closing and opening...

Nemaides
Casual Listener
Plan Premium Country Denmark Device OnePlus 6T Operating System Android 9.0.0 My Question or Issue After the recent updates i have issues skipping songs, play/pause ect. using my car...
2019-05-09 8:37:42 AM
2020-05-30 7:30:52 PM
anttosuhonen
Visitor
8261 Views
10 replies
3 likes

8261 Views
10 replies
3 likes

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