Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Not Sound

Solved!

Not Sound

sometimes no sound at all. the song is playing but no sound. why? My phone: Sony Xperia Z5.
Reply

Accepted Solutions
Marked as solution

Hi there and welcome to the community,

 

Could you try doing a full reinstallation of the app, including removing your local cache/data files.


What's a Spotify Rock Star, and how do I become one?
Last.fm | Twitter

Backstage Intro - Meet Jordi!
What's it like to be in a Spotify Office?


Did I help? Please add a like!
Did I solve your issue? Please accept as the solution!


View solution in original post

2 Replies
Marked as solution

Hi there and welcome to the community,

 

Could you try doing a full reinstallation of the app, including removing your local cache/data files.


What's a Spotify Rock Star, and how do I become one?
Last.fm | Twitter

Backstage Intro - Meet Jordi!
What's it like to be in a Spotify Office?


Did I help? Please add a like!
Did I solve your issue? Please accept as the solution!


Thank you ๐Ÿ™‚ I tried but it did not help ๐Ÿ˜ž

Suggested posts