Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Offline Playlists Won't Refresh

Solved!

Offline Playlists Won't Refresh

Hi,

 

I am using Spotify on my Nexus 5 running 4.4.2.

 

I subscribed to a few playlists on the phone and also created a few of my own by using the website.

 

All of my playlists are checked as 'Available Offline' and are showing ont he phone.

 

My issue is that I added many new songs to my playlists on the website but the changes I made are not synced with the app on my phone.

 

Tried rebotting the phone but no success.

 

Any ideas?

 

 

Reply

Accepted Solutions
Marked as solution

I don't know what changed but it syncs normally now. No, it wasn't in offline mode. I didn't change any of my settings it just started working. 🙂

View solution in original post

4 Replies

Do the new tracks not appear at all, or do they appear but don't sync?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Hi Peter,

 

The tracks don't appear at all on the phone app. 

 

Thanks

The phone app definitely isn't in offline mode? Can you stream a track that you don't have in an offline playlist?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Marked as solution

I don't know what changed but it syncs normally now. No, it wasn't in offline mode. I didn't change any of my settings it just started working. 🙂

Suggested posts