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Offline files not playable or deletable (after updating Spotify app)

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Offline files not playable or deletable (after updating Spotify app)

Hi,

 

When I updated my spotify app a few days ago on my Sony Experia E my 30GB of offline files weren't deleted, but when opening the new app they were neither playable nor deletable. The files are making my phone a 100 times slower (which was worth it when I could listen to my music) and making it impossible to download new files (because my SD card is full). 

 

How can I delete the files? 

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Accepted Solutions
Marked as solution

Yes, the latest app doesn't use the old cache so you can safely delete the \android\data\com.spotify.ui folder on your external SD card.

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2 Replies
Marked as solution

Yes, the latest app doesn't use the old cache so you can safely delete the \android\data\com.spotify.ui folder on your external SD card.

Thank you Joe!

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