Offline issue

[user-removed]

Spotify tells me I am offline when I try to Search or See All Albums, even though I have wifi access and can fully access the albums that come up in the list.  I can resolve this problem for a short time if I reboot my phone but eventually it always comes back. I have noticed that it only does this on my phone (Samsung Galaxy S7, Android V8) but not on my desktop at home. 

[TamikSKW]

I have this issue too and it usually goes away after reinstalling the app.  The issue I have is that this happens about once a week and I dont want to have to download playlists every week because of a reoccurring bug.

I'm on a Google pixel 1st gen and Android version 9

[user-removed]

I tried reinstalling too but it only works for a short time. Wierd thing is I still have access to everything on my playlists, which are not downloaded onto my phone. I have a good data plan so I just stream everything. It is just searching and expanding lists that tells me I am offline. 

[Peter · Accepted solution]

Hi everyone,

Thanks for reaching out on the Community about this.

Several users have already raised this issue, and there is a thread open about it here.

While our tech team work on finding a fix, please leave the requested information on the thread and click +Vote!

We hope to resolve the issue as soon as possible 🙂