Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Photo of the album on Android locking screen

Photo of the album on Android locking screen

In an old version we could see the photo of the album on the lock screen however with an update This was lost, please return this option, it was very nice to visualize it

Plan

Premium

Country

 Ecuador 

Device

Huawei Mate 10

Operating System

Android 8.0

 

Please return on it! 

 

Reply
1 Reply

Hey @lauramar.

 

Thanks for reaching out on the Community about this - we're here to help.

 

To make sure that the album art appears on your lock screen, you have to go to Settings > Notifications > Spotify and then either:

  • select 'Don't show notifications at all' under the 'On the lock screen' option, or
  • select 'Block all' at the top

Let us know how it goes! We're here if you need any further assistance.

Suggested posts