Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Offline music deleted right after midnight

Offline music deleted right after midnight

Plan

Premium Family

Device

Samsung M20

Operating System

 Android Q (Android 10)

 

My Question or Issue

Spotify keeps deleting my offline music right after midnight.

At first it would even sign me out too and signing back in was impossible. I had to uninstall and reinstall it twice. I thought it might be the auto optimize feature on my phone so I turned it off. But the problem persisted. Then the January 15 update rolled out and the issue was partially solved; i.e the signing out problem. But it still deletes my offline music and starts over at midnight. Even if I'm listening to music, it just stops. When I open the app it loads the skins and the album art from scratch and all my offline music is gone.

Please let me know if there's a solution to this. And if it's a bug please fix it as soon as possible.

Reply
1 Reply

I updated the app today and there's still no change

Suggested posts