Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Offline songs does not work anymore

Offline songs does not work anymore

For the last few days I have not been able to download and play local files on my phone.

I have local files on my pc which I have placed in my playlists which I have downloaded on my phone (Samsung Galaxy S7) and it have been working until a few days ago. The local file songs downloaded cannot be played on my phone but all other "normal" songs can be played both on pc and on my phone.

 

I have read other threads and followed instructions without luck.

I have: Re-downloaded ALL my playlists in different qualites normal, high and extreme quality

I have re installed the app multiple times

I have removed all offline devices and added it back

 

I dont know how to fix this or what to do next 😞

Reply
2 Replies

Have you checked the basics - firewall settings and network showing as private and not public on your PC?

Yes I have checked all that. Still no good results 😞

Suggested posts