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On my Spotify app and browser, I can't view any pages other than the search

On my Spotify app and browser, I can't view any pages other than the search

I am trying to play Spotify on a Chromebook. I can play from the 'My Library' navbar, and from the small icon when I search a playlist or album, but whenever I click on an artist, playlist, album, podcast, my profile, or any other page, the page says 'Couldn't find that album- search for something else?' or something similar.
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1 Reply

Hey there, 

 

Thanks for getting in touch about this and welcome to the Community. 

 

Would you mind giving another internet connection a go to se if the same happens? If you've been using Wi-Fi, you could create a hotspot on your phone and using that. 

 

If the issue persists, could you ask a friend or a relative to log in to their account on your device to see if they can replicate this with their account? 

 

Lastly, sending us a screenshot of the error message you're seeing would come in handy. You can attach it to your next response by using the Insert image option in the post editor. Make sure not to send any private info.


Let us know how it goes.

EniModerator
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“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

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