Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Ongoing Offline Mode!

Ongoing Offline Mode!

Every time I search for a song on Spotify mobile, it says im still in offline Mode and I should go online. 

We have got a great Internet connection at home, what should not be the reason. 

Greetings

Plan

Premium

Country

 Germany

Device

Samsung Galaxy S7 Edge

Operating System

Android Oreo

 

 

Screenshot_20180711-152237.png
Reply
1 Reply

Hey @Ic3Runner, welcome to the Community!

 

How long has this been going on? Did this start happening after an app or OS update? If you haven't already given it a try, go ahead and do a clean reinstall to see if it helps.

 

Let us know how it goes.

Suggested posts