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Topics with Label: connection

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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 50710 Views
  • 66 replies
  • 25 likes
  • 50710 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 881441 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 881441 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 27266 Views
  • 4 replies
  • 0 likes
  • 27266 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify downloading songs stop current stream from playing

PlanPremiumCountryFranceDeviceSamsung Galaxy 9+Operating SystemAndroid Oreo My Question or IssueWhen I launch the app while connected on WiFi (or connect to WiFi while using the app) streaming of the current played song often stop and/or trying to na...

  • Casual Listener
  • ...sing the app) streaming of the current played song often stop and/or trying to navigate in menus doesn't work (an alert asking me to go online appears after a few seconds) I know my Internet connection...
  • Mario
  • Spotify Legend
  • 708 Views
  • 1 replies
  • 0 likes
  • connection
  • 708 Views
  • 1 replies
  • 0 likes

Connection drops all the time

PlanPremiumCountrySwedenDeviceGalaxy Note 9Operating SystemAndroid 10 My Question or IssueMy issue is that Spotify often drops internet connection even though I am connected and other apps such as Tidal is working. When disconnected the app requires ...

  • Casual Listener
  • Plan Premium Country Sweden Device Galaxy Note 9 Operating System Android 10   My Question or Issue My issue is that Spotify often drops internet connection even though I am c...
  • 290 Views
  • 0 replies
  • 0 likes
  • connection
    drops
    loads forever
  • 290 Views
  • 0 replies
  • 0 likes

Android system app for music instead of Spotify.

PlanPremiumCountryCzech RepublicDeviceXiaomi Redmi Note 8 ProOperating SystemAndroidMy Question or IssueHi,I am using Spotify for long time already. Including in my car via Bluetooth. Few weeks ago I noticed an issue that Spotify didn't start automat...

  • Visitor
  • ...luetooth. Few weeks ago I noticed an issue that Spotify didn't start automatically in my car via Bluetooth connection (even though my phone was connected to the car and possible to make calls). There was n...
  • 554 Views
  • 0 replies
  • 0 likes
  • Android
    bluetooth
    Car
    connection
    Spotify
  • 554 Views
  • 0 replies
  • 0 likes

Spotify Connect disconnects when playing from an album

Premium user here on a Samsung Galaxy S10 plus. Whenever I play music from a playlist via Spotify connect on my Bose soundtouch 20, it works. But when I play a song via 'artist' or 'album' it disconnects every time. Very annoying!So I can only play t...

  • Visitor
  • Premium user here on a Samsung Galaxy S10 plus.    Whenever I play music from a playlist via Spotify connect on my Bose soundtouch 20, it works.    But when I play a song via ...
  • Ellak
  • Casual Listener
  • 735 Views
  • 1 replies
  • 0 likes
  • connection
    disconnection
  • 735 Views
  • 1 replies
  • 0 likes

Bluetooth audio connected but not playing

PlanFreeCountryUS DeviceMoto Z Droid PlayOperating SystemAndroid 8.0.0 My Question or IssueI've been listening to Spotify via Bluetooth in a 2015 Toyota Prius for a few weeks, suddenly it no longer plays audio when connected, only a second of the son...

  • Regular
  •   Plan Free Country US   Device Moto Z Droid Play Operating System Android 8.0.0   My Question or Issue I've been listening to Spotify via Bluetooth in a 2015 Toyota Prius ...
  • krbroadfoot
  • Regular
  • 28932 Views
  • 9 replies
  • 10 likes
  • bluetooth
    Car
    connection
    Streaming Issue
  • 28932 Views
  • 9 replies
  • 10 likes

Can't load albums

PlanPremiumCountry FranceDeviceOnePlus 5Operating SystemAndroid 8.1.0 My Question or IssueI can't load album details, it just loads forever. Clicking on "view album" when playing a song or directly clicking an album in my discoveries trigger this. LT...

  • Newbie
  • Plan Premium Country  France Device OnePlus 5 Operating System Android 8.1.0   My Question or Issue I can't load album details, it just loads forever. Clicking on "view album" whe...
  • CKapasa
  • Casual Listener
  • 10193 Views
  • 6 replies
  • 7 likes
  • Albums
    Android
    connection
  • 10193 Views
  • 6 replies
  • 7 likes

Android app constantly thinks it's offline.

PlanPremiumCountry AustraliaDeviceSamsung Note 8Operating SystemAndroid Version: 8.0.0 Spotify Version: 8.4.63.584 armV7 My Question or Issue My Spotify App is seemingly unable to stay connected to the internet. Steps tried to fix issue: I've uninsta...

  • Casual Listener
  • ...appening again.   Even though the app is telling me that it is offline due to a lack of internet connection, I can still access playlists that I have recently used but not downloaded for offline play....
  • Jose_M
  • Spotify Star
  • 1187 Views
  • 3 replies
  • 0 likes
  • Android
    bug
    connection
  • 1187 Views
  • 3 replies
  • 0 likes

Superuser Contribution Ongoing Offline Mode!

Every time I search for a song on Spotify mobile, it says im still in offline Mode and I should go online. We have got a great Internet connection at home, what should not be the reason. GreetingsPlanPremiumCountry GermanyDeviceSamsung Galaxy S7 Edge...

  • Casual Listener
  • Every time I search for a song on Spotify mobile, it says im still in offline Mode and I should go online.  We have got a great Internet connection at home, what should not be the reason.&n...
  • SergioDavid
  • Roadie
  • 644 Views
  • 1 replies
  • 1 likes
  • connection
  • 644 Views
  • 1 replies
  • 1 likes

No internet connection on multiple devices

On 2 devices - 1 connected to just wifi, and another connected to Verizon LTE and wifi, both cannot connect to Spotify Online. My saved tracks play, but I cannot search or play non-saved tracks.

  • Newbie
  • On 2 devices - 1 connected to just wifi, and another connected to Verizon LTE and wifi, both cannot connect to Spotify Online. My saved tracks play, but I cannot search or play non-saved tracks.&nbsp...
  • MattSuda
  • Spotify Star
  • 477 Views
  • 1 replies
  • 0 likes
  • connection
  • 477 Views
  • 1 replies
  • 0 likes

Spotify will NOT 'Go Online' on Nexus 5 with 6.0

For some reason, I can only get a connection with the app when on wi-fi. I have tried deleting the app's cache, along with my phone's. I have tried a factory reset. Nothing is working to make it connect. Is anyone else running into this?

  • Casual Listener
  • For some reason, I can only get a connection with the app when on wi-fi. I have tried deleting the app's cache, along with my phone's. I have tried a factory reset. Nothing is working to make it c...
  • 592 Views
  • 0 replies
  • 0 likes
  • connection
    Connection issues on app
    marshmallow
    nexus
    Nexus 5
  • 592 Views
  • 0 replies
  • 0 likes

Can't use WiFi

Hi, I have problem with Spotify app on my Android phone. I can't connect to service via WiFi. All other apps are working. I tried fresh install, but I can't even log in. When I turn WiFi off, everything works fine. After logging in over mobile data a...

  • Newbie
  • ...verything works fine. After logging in over mobile data and turning WiFi on, Spotify stops working.   Where can be a problem? Are there any specific requirements for connection?
  • Daniel
  • Community Legend
  • 555 Views
  • 1 replies
  • 0 likes
  • Android
    connection
    Issues
    problem
    wifi
  • 555 Views
  • 1 replies
  • 0 likes