Only shuffle mode :(

[ms87]

Hello!

I am free Spotify user. I have Huawei Media Pad FHD tablet. On such device I should be able to listen my library without litimit. However I have only the "shuffle mode". I don't know how to change it 😞

[Peter__]

It sounds like the Spotify application isn't detecting your device is a tablet so you are getting the phone version. I would get in touch with the Spotify support team directly using the online contact form and they will be able to investigate this a little further for you. 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Alternatively, if you prefer support via Twitter, please tweet @SpotifyCares.

[ms87]

Thanks for your help, I will write about my problem to support team 🙂